Service Business presents the most advanced business research on the service sector. International and multidisciplinary in approach, the journal investigates both the profit and non-profit areas of the service sector. Authors share their experiences in developing, implementing, and evaluating their business decisions and strategies. Moreover, they explore not only the latest research and methodologies in the field, but also examine the theoretical and managerial implications and future research opportunities in the service sector.The editorial review board, consisting of leading international scholars and practitioners, ensures top-quality content. Readers will find rigorous conceptual and empirical papers, practice-oriented papers, teaching-oriented papers, case studies, book reviews, conference reports, and periodic special issues. Officially cited as: Serv Bus
- Presents the most advanced business research on the service sector, addressing both non-profit and profit organizations
- Sets forth experiences in developing, implementing, and evaluating business decisions and strategies
- Examines theoretical and managerial implications of current research and future research opportunities
Journal information
- Editor-in-Chief
-
- Sang M Lee
- Publishing model
- Hybrid (Transformative Journal). Learn about publishing Open Access with us
Journal metrics
- 2.169 (2019)
- Impact factor
- 2.429 (2019)
- Five year impact factor
- 14 days
- Submission to first decision
- 188 days
- Submission to acceptance
- 98,352 (2020)
- Downloads
Latest issue
Latest articles
-
-
Product-service systems evolution in the era of Industry 4.0
Authors (first, second and last of 14)
-
The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services
Authors (first, second and last of 4)
-
-
Journal updates
-
Call for papers: "Female-Driven Social Entrepreneurship in Service Business"
We welcome new submissions to a special issue on "Female-Driven Social Entrepreneurship in Service Business," to be Guest-Edited by Alicia Mas-Tur, University of Valencia, Spain. Click heading to read more!
-
Call for papers: "Services, Customers, and COVID-19: Envisioning the New Normal"
We're pleased to invite submissions to a new special issue on “Services, Customers, and COVID-19: Envisioning the New Normal." The issue will be Guest-Edited by Domingo Ribeiro-Soriano, University of Valencia, Spain, Manuel Alonso-Dos Santos, University of Granada, Spain, Ferran Calabuig-Moreno, University of Valencia, Spain, and Silvana Trimi, University of Nebraska-Lincoln, USA. Click heading to read more!
-
Call for papers: "Tourism, Hospitality, and COVID-19"
The editors of Service Business invite submissions to a special issue on “Tourism, Hospitality, and COVID-19," to be Guest-Edited by Che-Jen Su (Fu Jen Catholic University, Taiwan) and Hyojae Joun (Korea Culture & Tourism Institute, South Korea). Click heading to read more!
-
Explore Open Access research from Service Business
Numerous articles in Service Business are published in Open Access format: they're freely available to anyone with an internet connection. Click to explore our Open Access research!
About this journal
- Electronic ISSN
- 1862-8508
- Print ISSN
- 1862-8516
- Abstracted and indexed in
-
- ANVUR
- Australian Business Deans Council (ABDC) Journal Quality List
- CNKI
- Current Contents / Social & Behavioral Sciences
- Dimensions
- EBSCO Discovery Service
- ECONIS
- Google Scholar
- Institute of Scientific and Technical Information of China
- Journal Citation Reports/Social Sciences Edition
- Naver
- Norwegian Register for Scientific Journals and Series
- OCLC WorldCat Discovery Service
- ProQuest ABI/INFORM
- ProQuest Business Premium Collection
- ProQuest Central
- ProQuest Health Research Premium Collection
- ProQuest Healthcare Administration Database
- ProQuest-ExLibris Primo
- ProQuest-ExLibris Summon
- Research Papers in Economics (RePEc)
- SCImago
- SCOPUS
- Social Science Citation Index
- TD Net Discovery Service
- UGC-CARE List (India)
- Copyright information
