Service Business presents the most advanced business research on the service sector. International and multidisciplinary in approach, the journal investigates both the profit and non-profit areas of the service sector. Authors share their experiences in developing, implementing, and evaluating their business decisions and strategies. Moreover, they explore not only the latest research and methodologies in the field, but also examine the theoretical and managerial implications and future research opportunities in the service sector.The editorial review board, consisting of leading international scholars and practitioners, ensures top-quality content. Readers will find rigorous conceptual and empirical papers, practice-oriented papers, teaching-oriented papers, case studies, book reviews, conference reports, and periodic special issues. Officially cited as: Serv Bus

  • Presents the most advanced business research on the service sector, addressing both non-profit and profit organizations
  • Sets forth experiences in developing, implementing, and evaluating business decisions and strategies
  • Examines theoretical and managerial implications of current research and future research opportunities

Journal information

Editor-in-Chief
  • Sang M Lee
Publishing model
Hybrid (Transformative Journal). Learn about publishing Open Access with us

Journal metrics

2.169 (2019)
Impact factor
2.429 (2019)
Five year impact factor
16 days
Submission to first decision
238 days
Submission to acceptance
81,619 (2019)
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About this journal

Electronic ISSN
1862-8508
Print ISSN
1862-8516
Abstracted and indexed in
  1. ANVUR
  2. Australian Business Deans Council (ABDC) Journal Quality List
  3. CNKI
  4. Current Contents / Social & Behavioral Sciences
  5. Dimensions
  6. EBSCO Discovery Service
  7. ECONIS
  8. Google Scholar
  9. Institute of Scientific and Technical Information of China
  10. Journal Citation Reports/Social Sciences Edition
  11. Naver
  12. OCLC WorldCat Discovery Service
  13. ProQuest ABI/INFORM
  14. ProQuest Business Premium Collection
  15. ProQuest Central
  16. ProQuest Health Research Premium Collection
  17. ProQuest Healthcare Administration Database
  18. ProQuest-ExLibris Primo
  19. ProQuest-ExLibris Summon
  20. Research Papers in Economics (RePEc)
  21. SCImago
  22. SCOPUS
  23. Social Science Citation Index
  24. TD Net Discovery Service
  25. UGC-CARE List (India)
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