skip to context

Services Science

The growth of services economies, coupled with the evolution of powerful digital communications networks and advanced network-enabled service technologies, will help to transform modern society and organisations. Globally available software services, managed as portfolios, are expected to create opportunities for new business models that will take advantage of flexible, combinable software-services where any kind of resource and information content, including rich media, mobile and granular sensor information can be linked to any context. This services-oriented approach will give all kinds of users consistent and ubiquitous service provision.

Service Sciences Volumes Published


Service Science is an emerging interdisciplinary approach to the study, design, engineering, management and implementation of services systems – complex systems in which specific arrangements of people, organizations and technologies take actions that provide value for each other. Service Science aims to provide the missing conceptual link to unify different disciplines such as distributed systems, cloud computing, autonomic computing, information and knowledge-based systems, business modelling and management, content management and networking (to name just a small subset of the necessary disciplines for the purposes of this book series).
The Services Science series is a high-quality research book series with an emphasis on the technological, engineering, business advances and innovation in service systems. The book series targets research monographs, conference and workshop proceedings as well as tutorials strictly related to service systems and addressing in depth the following topics (the list is not exhaustive):

• Process/information/media/content as a service
• Rich mechanisms of global service supply
• Open service networks
• Service enabling resources (legacy software systems, RFID, short-range wireless communication and sensor networks)
• Mobile and embedded systems as services
• Formal methods/techniques for service specification & verification
• Service communication/synchronization/coordination protocol/transactions
• Service infrastructures & architectures
• Service engineering
• End-to-end service security
• Service management & monitoring
• Service semantics
• User empowerment techniques
• Service governance
• Service supply relationships
• Novel and emerging business models
• Business strategy
• Service innovation
• Novel service applications


Athman Bouguettaya
RMIT University, Melbourne, Australia

Michael P. Papazoglou
Director European Research Institute in Services Science (ERISS)
University of Tilburg, The Netherlands

Editorial Board

• Boualem Bentallah, University of New South Wales, Sydney, Australia
• Murthy Devarakonda, IBM Watson Research Centre, Hawthorne, USA
• Andreas Friesen, SAP Research Karlsruhe, Germany
• Carlo Ghezzi, Politecnico di Milano, Italy
• Chi-Hung Chi, CSIRO, Tasmania
• Hani Jamjoom, IBM Watson Research Centre, Hawthorne, USA
• Ingolf Krueger, University of California, San Diego, CA, USA

• Paul Maglio, IBM Almaden Research Center, USA

• Klaus Pohl, University of Duisburg/Essen, Germany

• Stefan Tai, University of Karlsruhe, Germany

• Yuzuru Tanaka, Hokkaido University, Japan
• Christopher Ward, IBM Watson Research Center, USA

Submission of Manuscripts

Book proposals may be sent by email to any of the editors-in-charge; they should comprise two parts:

The names of the editors along with a short CV indicating their expertise in the chosen topic; a rough table of contents; a list of papers by tentative title and author; a timeline for submission; and an indication of the extent to which the potential authors have agreed to contribute.

The second part should describe in a few paragraphs the idea for the project, how it fits in with philosophy of the series; why the topic is interesting and timely; and should include a paragraph or two summarising each paper in the book along with a justification of how it fits within the overall context of the book and how it relates to other papers in the project.

Proposals should not exceed 10 pages. Do not send actual manuscripts, sample chapters, or attachments with images to the editors unless you are specifically invited to do so.
All proposals are subject to rigorous refereeing and final approval by the editors-in-charge.