Sales support team for Corporate and Health Markets EMEA and US

Springer's Corporate and Health Division includes corporations, public and private hospitals, medical research institutions and consortia.

You can reach our sales support team for questions you may have regarding your license agreement or invoice. Your request will be read by one of our support team members, who will be in contact with you until the request has been satisfactorily attended to. We would appreciate it if you could add the name of your company or institution in the subject line of your mail, as this will allow us to help you faster.

For Europe, Middle East and Africa:


For North and South America


For access-related questions, IP change requests and technical access questions you can contact our SpringerLink Customer Service Department directly at with a copy to the support team at Please always include your License ID number (the contract number for your license agreement) and your MetaPress ID and IP address. Below is a document with more information on this.

  • Contact information for access-related questions (pdf, 197 kB)