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Business Innovation with New ICT in the Asia-Pacific: Case Studies

Editors: Kosaka, M., Wu, J., Xing, K., Zhang, S.Y. (Eds.)

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  • Provides 2 theoretical analyses and 14 business cases, and insight as to business innovation using new ICT across the Asia-Pacific where many new businesses have been emerging successfully and growing rapidly in the 21st century
  • Analyzes and compares these cases from the viewpoints of Service Science and value creation using ICT and clarifies the direction of business innovation using new ICT with respect to human desires and social needs, value chain optimization, and business models
  • Presents many pictures (10+ photos and pictures in each chapter) for fast and reliable diagnosis
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About this book

This book clarifies the direction of business innovation using new ICT such as the Internet of things (IoT), artificial intelligence (AI), smartphones, and cloud computing through a series of case studies on successful trials and advanced businesses in the Asia-Pacific where many industry sectors have been growing successfully in the 21st century. ICT has been playing an important role in value creation for customers and in profit generation for providers, contributing to various service innovation and business innovation. Now, digitalization using IoT and AI provides solutions to address various issues in the human society, which is transforming services and businesses in the 21st century. “What is the direction of the business innovation using new ICT?” is a highly concerned question for business researchers and practitioners. Aiming to answer the question, this book conducts a number of cases studies in the Asia-Pacific region, including the Mainland China, Taiwan, Japan, Malaysia, Vietnam, as well as Australia. Among the studies, there are 4 cases from ICT providers, 4 cases from traditional and services, and 6 cases from new ICT applications and businesses. Each case analyzes social needs and human desires, new value created, roles of new technologies, processes and difficulties in developing new businesses, the relationship among customers, providers, and stakeholders, value chain co-creation and optimization, factors of success, and business models. Finally, the direction of business innovation with new ICT in the Asia-Pacific is suggested by summarizing the findings from the case studies through the lens of the theoretical analysis in service science.

About the authors

Michitaka Kosaka received the M.S. and Ph.D. degrees in Applied Mathematics and Physics from Kyoto University, Japan, in 1977 and 1984, respectively. He is currently an Emeritus Professor of JAIST (Japan Advanced Institute of Science and Technology, Japan) and a Guest Professor of Fudan University (China). He had been with Hitachi Ltd. for 31 years, especially with Systems Development Laboratory, where he was a General Manager from 2001 to 2005. Then, he joined in JAIST in 2008, where he was a Dean of School of Knowledge Science from 2011 to 2014. He retired from JAIST in March 2018. His research covers business innovation, financial information systems, R&D management, knowledge science, and service science. He is a fellow of IEEJ, a fellow of SICE, and members of several institutes in Japan.

Jie Wu received the B.S., M.S., and Ph.D. degrees in Computer Science from Fudan University, Japan, in 1996, 1999, and 2008, respectively. He is currently a Professor at Fudan University (China). He is also the Director of Research Engineering Center of Network Security for the Ministry of Education. Dr. Wu's research interests are in computer networks and security. His current work focuses on cloud computing, SDN/NFV, and system security. His work has been featured on many real mission-critical application systems. His research is supported by various sources, including the National 863 Program, Shanghai Science & Technology Program, etc. Dr. Wu is the recipient of the 1st class of Shanghai Science& Technology Progress Award.
Dr. Ke Xing is a Senior Lecturer and a Program Director at the School of Engineering, University of South Australia. He served as a member of Professional Development Committee at Australian Life Cycle Assessment Society (ALCAS) and is a standing committee member of Ecological Development Union International (EDUI) (Australia) (2011 to date). In his academic career, Dr. Xing is particularly dedicated to incorporate social, economic, and environmental perspectives into tertiary engineering education and training programs to prepare graduates to become professional engineers with specialized knowledge and skills for achieving sustainability in engineering practice. In his research, he also has extensive projects and publications in the areas of resource-efficient product and service innovation, sustainable industry and community transformation, and low-carbon urban precinct system modeling. To date, he has authored over 80 research publications in books, refereed journals, and international conference proceedings.
Professor Shiyong Zhang is a Professor at the Computer Science School of Fudan University, China. He once worked at British Telecom and British National Computer Center in 1988 and 1993 separately, undertaking conformance testing research as a Visiting Scholar. He also took a short- term advanced information management training class at Stony Brook in USA in 1997. His research focuses on computer networks, its application, security, testing, and evolution. He has published more than 200 papers on core journals, and about 20 books individually or with colleagues. About 20 awards were honored to Prof. Zhang in the light of his achievements in ICT field in China, such as twice the 2nd Prize of Sciences & Technology Advance at China National level, once the 1st Prize of Sciences and Technology Advance at Ministry level, and a few times the 1st Prize of Sciences and Technology Advance by Shanghai Municipal Government. Prof. Zhang founded an IT company called Fudan GrandHorizon in 1998, and acted as the General Manager for 10 years. By which experience he knows well how to transfer the new ICT innovation to company services products.

Table of contents (18 chapters)

Table of contents (18 chapters)
  • Overview: Perspectives and Structure

    Pages 1-10

    Kosaka, Michitaka (et al.)

  • General Trends of Service Innovation with ICT and Their Impact on Business Innovation

    Pages 13-36

    Kosaka, Michitaka (et al.)

  • Innovation Drivers of ICT Toward Service Evolution: A Study of Service Generations in Japan

    Pages 37-55

    Hosono, Shigeru

  • Social Innovation Business Through Value Co-creation with Customers Powered by Lumada: A Case Study of Hitachi Ltd.

    Pages 59-83

    Akatsu, Masaharu

  • Orchestrating a Brighter World: A Case Study of NEC

    Pages 85-109

    Sato, Miwako (et al.)

Buy this book

eBook $84.99
price for USA in USD
  • ISBN 978-981-15-7658-4
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $109.99
price for USA in USD
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Bibliographic Information

Bibliographic Information
Book Title
Business Innovation with New ICT in the Asia-Pacific: Case Studies
Editors
  • Michitaka Kosaka
  • Jie Wu
  • Ke Xing
  • Shi Yong Zhang
Copyright
2021
Publisher
Springer Singapore
Copyright Holder
The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
eBook ISBN
978-981-15-7658-4
DOI
10.1007/978-981-15-7658-4
Hardcover ISBN
978-981-15-7657-7
Edition Number
1
Number of Pages
XVII, 410
Number of Illustrations
33 b/w illustrations, 170 illustrations in colour
Topics

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