Big Data and Innovation in Tourism, Travel, and Hospitality

Managerial Approaches, Techniques, and Applications

Editors: Sigala, Marianna, Rahimi, Roya, Thelwall, Mike (Eds.)

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  • Uses the tourism sector as a context for demonstrating the practical implications and applications of big data exploitation
  • Provides a process framework consolidating all the issues that firms and researchers must address for effectively implementing big data innovation
  • Consolidates knowledge from various disciplines about big data exploitation for innovation in tourism
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  • ISBN 978-981-13-6339-9
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Hardcover $139.99
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About this book

This book brings together multi-disciplinary research and practical evidence about the role and exploitation of big data in driving and supporting innovation in tourism. It also provides a consolidated framework and roadmap summarising the major issues that both researchers and practitioners have to address for effective big data innovation.
The book proposes a process-based model to identify and implement big data innovation strategies in tourism. This process framework consists of four major parts: 1) inputs required for big data innovation; 2) processes required to implement big data innovation; 3) outcomes of big data innovation; and 4) contextual factors influencing big data exploitation and advances in big data exploitation for business innovation.

About the authors

Marianna Sigala is Professor in Tourism at the University of South Australia Business School, Adelaide, Australia. She is a widely published authority in the area of service operations management and information and communication technology (ICT) applications in tourism and hospitality. She also has an interest in e-learning models and pedagogies.

Roya Rahimi is Reader in Marketing and Leisure Management at the University of Wolverhampton. Her research interests are in CRM, organisational culture, human resource management, gender equality, and tourism higher education.

Mike Thelwall is Professor of Information Science and leader of the Statistical Cybermetrics Research Group at the University of Wolverhampton. He is also Docent in the Department of Information Studies at Åbo Akademi University, and a research associate at the Oxford Internet Institute. His current research field includes identifying and analysing web phenomena using quantitative-led research methods, including altmetrics and sentiment analysis, and has pioneered an information science approach to link analysis. He has developed a wide range of tools for gathering and analysing web data, including hyperlink analysis, sentiment analysis and content analysis for Twitter, YouTube, MySpace, blogs, and the web in general.


Table of contents (13 chapters)

Table of contents (13 chapters)
  • Composite Indicators for Measuring the Online Search Interest by a Tourist Destination

    Dinis, Maria Gorete Ferreira (et al.)

    Pages 1-19

  • Developing Smart Tourism Destinations with the Internet of Things

    Wise, Nicholas (et al.)

    Pages 21-29

  • Big Data in Online Travel Agencies and Its Application Through Electronic Devices

    Espinet, Josep Ma

    Pages 31-55

  • Big Data for Measuring the Impact of Tourism Economic Development Programmes: A Process and Quality Criteria Framework for Using Big Data

    Sigala, Marianna (et al.)

    Pages 57-73

  • Research on Big Data, VGI, and the Tourism and Hospitality Sector: Concepts, Methods, and Geographies

    Ferreira, Daniela

    Pages 75-85

Buy this book

eBook $79.99
price for USA in USD (gross)
  • ISBN 978-981-13-6339-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $139.99
price for USA in USD
  • ISBN 978-981-13-6338-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Big Data and Innovation in Tourism, Travel, and Hospitality
Book Subtitle
Managerial Approaches, Techniques, and Applications
Editors
  • Marianna Sigala
  • Roya Rahimi
  • Mike Thelwall
Copyright
2019
Publisher
Springer Singapore
Copyright Holder
Springer Nature Singapore Pte Ltd.
eBook ISBN
978-981-13-6339-9
DOI
10.1007/978-981-13-6339-9
Hardcover ISBN
978-981-13-6338-2
Edition Number
1
Number of Pages
XII, 223
Number of Illustrations
11 b/w illustrations, 32 illustrations in colour
Topics