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Technology for Efficient Learner Support Services in Distance Education

Experiences from Developing Countries

  • Book
  • © 2018

Overview

  • Discusses the ways in which ICT is being used by various open universities to extend learner support services and how ICT can be used to improve learner support services in open and distance education systems

  • Includes an exclusive chapter on ICT usage by IGNOU (Indira Gandhi National Open University), which is one of the world’s largest open universities

  • Covers practical experiences of various universities in developing countries

  • Discusses challenges faced by open and distance learning (ODL) systems in developing countries when it comes to extending support services, and explores the strategies to overcome these challenges

  • Describes the role played by ODL systems in providing inclusive education through the use of technology in developing countries

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Table of contents (14 chapters)

Keywords

About this book

This book explores the ways in which technology is being used by various open universities in developing countries to extend learner support services to distance learners. It shares the best practices being followed by different open universities so that these may be replicated by other universities. It provides an overview of the use of various digital technologies, e-learning tools, eLearning platforms, virtual learning environments, and synchronous and asynchronous technologies in open and distance learning (ODL) systems. Moreover, it discusses the importance of ODL systems in providing inclusive education in developing countries through the use of ICT with a special focus on adult, rural and elderly learners, as well as the role of technology in science education through ODL system. A transformative model of sustainable collaborative learning is presented, integrating concepts based on theoretical frameworks to increase the flexibility and solve existing issues in developing countries, which may be used for policy changes in distance learning.
 
It concludes by examining various challenges in successfully implementing technology for effective delivery of learner support services in distance education systems in developing countries and exploring the strategies required to overcome these challenges.

Reviews

“This edited book collects some excellent work in the area of distance education, based on experiences in developing countries, and illustrates some ideas for improving efficiency. … Overall, this is a very good book and a must-read for researchers and educators working in distance education. I hope to see a second edition.” (Varadraj Gurupur, Computing Reviews, June 05, 2019)

Editors and Affiliations

  • Indira Gandhi National Open University Regional Centre, Noida, India

    Anjana

About the editor


Dr. Anjana is currently working at the post of Assistant Regional Director at Indira Gandhi National Open University (IGNOU) Regional Centre, Noida. Her research interests include application of information and communication technology for efficient delivery of learner support services in Open and Distance Learning system, massive open online courses and technology-enabled learning. She has a number of research papers, review articles and book chapters to her credit and has participated in various national and international conferences, symposia as well as webinars.

Bibliographic Information

  • Book Title: Technology for Efficient Learner Support Services in Distance Education

  • Book Subtitle: Experiences from Developing Countries

  • Editors: Anjana

  • DOI: https://doi.org/10.1007/978-981-13-2300-3

  • Publisher: Springer Singapore

  • eBook Packages: Computer Science, Computer Science (R0)

  • Copyright Information: Springer Nature Singapore Pte Ltd. 2018

  • Hardcover ISBN: 978-981-13-2299-0Published: 09 October 2018

  • Softcover ISBN: 978-981-13-4762-7Published: 29 December 2018

  • eBook ISBN: 978-981-13-2300-3Published: 26 September 2018

  • Edition Number: 1

  • Number of Pages: XIII, 275

  • Number of Illustrations: 7 b/w illustrations, 29 illustrations in colour

  • Topics: Information Systems Applications (incl. Internet), Educational Technology

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