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SpringerBriefs in Political Science

Reimagining the Future Public Service Workforce

Editors: Dickinson, H., Needham, C., Mangan, C., Sullivan, H. (Eds.)

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  • Includes evidence-based advice for public service organisations
  • Uses comparative insights to illustrate the long-term implications of public sector change
  • Offers practical insights for planning the public sector workforce of the future
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eBook $54.99
price for USA in USD (gross)
  • ISBN 978-981-13-1480-3
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $69.99
price for USA in USD
  • ISBN 978-981-13-1479-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book investigates the professional needs and training requirements of an ever-changing public service workforce in Australia and the United Kingdom. It explores the nature of future roles, the types of skills and competencies that will be required and how organisations might recruit, train and develop public servants for these roles.

Leading international research - practitioners make recommendations for how local organisations can equip future public servants with the skills and professional capacities for these shifting professional demands, and the skillsets they will require.

Drawing on ideas that have been developed in the Australian and UK context, the book delves into the major themes involved in re-imagining the public service workforce and the various forms of capacities and capabilities that this entails. It then explores delivery of this future vision, and its implications in terms of development, recruitment and strategy.

About the authors

Helen Dickinson is Associate Professor Public Service Research and Director of the Public Service Research Group at the School of Business, University of New South Wales, Canberra.  Her expertise is in public services, particularly in relation to topics such as governance, leadership, commissioning and priority setting and decision-making.  Helen has published sixteen books and over fifty peer-reviewed journal articles on these topics and is also a frequent commentator within the mainstream media.  She is co-editor of the Journal of Health, Organization and Management and Australian Journal of Public Administration.  In 2015 Helen was made a Victorian Fellow of the Institute of Public Administration Australia and she has worked with a range of different levels of government, community organisations and private organisations in Australia, UK, New Zealand and Europe on research and consultancy programmes.

Catherine Needham is Professor of Public Policy and Public Management at the University of Birmingham. She is based at the Health Services Management Centre, developing research around social care and policy innovation. She also works with the University’s Public Services Academy, researching new approaches to public service workforce development.

Catherine Mangan is the Director of the Public Services Academy and the Director of INLOGOV at the University of Birmingham. She has a particular research interest in delivering change within the public sector and her areas of interest include the integration of health and social care and developing the future workforce and leadership (she is a facilitator on the LGA's National Graduate Development Program). Catherine is a qualified executive leadership coach and is an experienced facilitator and developer of leadership programs. Catherine teaches on the Department’s Masters programs in Public Management and Public Administration.

Helen Sullivan is Professor and Director of the Crawford School of Public Policy at the Australian National University. Her research and teaching explores the changing nature of state-society relationships including the theory and practice of governance and collaboration, new forms of democratic participation and public policy and service reform. Her work reflects a long-term commitment to finding new ways to bridge the gap between research and policy. Helen’s contributions to research and practice have been recognised by awards from the Public Management Research Association and the International Research Society for Public Management, and fellowship of the Institute of Public Administration Australia.

Table of contents (10 chapters)

Table of contents (10 chapters)
  • Introduction: Imagining the Future Public Service Workforce

    Pages 3-17

    Dickinson, Helen (et al.)

  • Boundary Challenges and the Work of Boundary Spanners

    Pages 21-38

    Buick, Fiona (et al.)

  • Showing You Care: Emotional Labor and Public Service Work

    Pages 39-53

    Mastracchi, Sharon (et al.)

  • Narratives and Storytelling

    Pages 55-66

    Lawrence-Pietroni, Chris (et al.)

  • Design Matters: The Implications of Design Thinking and Practice for Future Public Service Workforce Skills and Culture

    Pages 67-79

    Stewart-Weeks, Martin (et al.)

Buy this book

eBook $54.99
price for USA in USD (gross)
  • ISBN 978-981-13-1480-3
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $69.99
price for USA in USD
  • ISBN 978-981-13-1479-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Reimagining the Future Public Service Workforce
Editors
  • Helen Dickinson
  • Catherine Needham
  • Catherine Mangan
  • Helen Sullivan
Series Title
SpringerBriefs in Political Science
Copyright
2019
Publisher
Springer Singapore
Copyright Holder
The Author(s), under exclusive licence to Springer Nature Singapore Pte Ltd.
eBook ISBN
978-981-13-1480-3
DOI
10.1007/978-981-13-1480-3
Softcover ISBN
978-981-13-1479-7
Series ISSN
2191-5466
Edition Number
1
Number of Pages
XV, 140
Number of Illustrations
1 b/w illustrations, 3 illustrations in colour
Topics