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Analysis of Resource Management in Complex Work Systems

Using the Example of Sterile Goods Management in Hospitals

  • Book
  • © 2017

Overview

Authors:
  1. Qinglian Lin

    1. School of Management, Xiamen University School of Management, Xiamen, Fujian, China

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  • Presents resource management in the context of complex work systems
  • Opens up a diverse range of fields for decision-making
  • Provides a scientific model to improve the efficiency and effectiveness of resource provision
  • Includes supplementary material: sn.pub/extras

  • 3427 Accesses

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Table of contents (9 chapters)

  1. Front Matter

    Pages i-vii
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  2. Introduction

    • Qinglian Lin
    Pages 1-11

  3. Research Problem and Aims

    • Qinglian Lin
    Pages 13-15

  4. Methodical Approach

    • Qinglian Lin
    Pages 17-19

  5. Situation of Resource Management

    • Qinglian Lin
    Pages 21-37

  6. Knowledge Requirements of DERESIS Model

    • Qinglian Lin
    Pages 39-58

  7. Development of Theoretical DERESIS Model

    • Qinglian Lin
    Pages 59-81

  8. Evaluation of the DERESIS Model

    • Qinglian Lin
    Pages 83-110

  9. Discussion

    • Qinglian Lin
    Pages 111-118

  10. Future Research

    • Qinglian Lin
    Pages 119-120

  11. Back Matter

    Pages 121-123
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Keywords

About this book

This book develops and assesses a decision-making model for resource management in complex work systems in line with the “Systems Engineering” method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to evaluate the alternatives. Further, the book assesses the application of this model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a diverse range of fields for decision-making in the area of complex work systems.

Authors and Affiliations

  • School of Management, Xiamen University School of Management, Xiamen, Fujian, China

    Qinglian Lin

About the author

Qinglian Lin is an assistant professor at the School of Management, Xiamen University. She received her Ph.D. degree from the Technical University of Berlin, Germany. Her research interests include decision-making in complex work systems, healthcare management, artificial intelligence, multidisciplinary contexts, etc.

Bibliographic Information

  • Book Title: Analysis of Resource Management in Complex Work Systems

  • Book Subtitle: Using the Example of Sterile Goods Management in Hospitals

  • Authors: Qinglian Lin

  • DOI: https://doi.org/10.1007/978-981-10-2170-1

  • Publisher: Springer Singapore

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: Springer Nature Singapore Pte Ltd. 2017

  • Hardcover ISBN: 978-981-10-2169-5Published: 29 August 2016

  • Softcover ISBN: 978-981-10-9548-1Published: 22 April 2018

  • eBook ISBN: 978-981-10-2170-1Published: 19 August 2016

  • Edition Number: 1

  • Number of Pages: VII, 123

  • Number of Illustrations: 1 b/w illustrations, 57 illustrations in colour

  • Topics: Operations Research/Decision Theory, Health Care Management

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