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  • © 2018

Process Innovation: Enabling Change by Technology

Basic Principles and Methodology: A Management Manual and Textbook with Exercises and Review Questions

  • Review questions and exercises enhance learning
  • Aimed at students and professionals
  • Provides an introduction of theoretical basics and a procedural model for process innovation

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Table of contents (12 chapters)

  1. Front Matter

    Pages I-XIX
  2. Introduction

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 1-11
  3. Theoretical Basics

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 13-34
  4. Existing Approaches

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 35-62
  5. Procedural Model for Process Innovation

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 63-82
  6. Techniques for Analyzing the Business Model

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 83-100
  7. Techniques for Planning the Process Architecture

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 101-125
  8. Techniques for Developing the Process Vision

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 127-149
  9. Techniques for Developing the Process Deliverables

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 151-159
  10. Techniques for Planning the Process Flow

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 161-167
  11. Techniques for Creating the Process Management

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 169-178
  12. Techniques for Implementing the Process Innovation

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 179-193
  13. Summary

    • Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 195-198
  14. Back Matter

    Pages 199-208

About this book

This management manual and textbook introduces the theoretical basics of process management and provides a procedural model for process innovation. The procedural model makes it possible to develop customer-oriented processes in a structured manner and to design them in order to meet changing requirements. This textbook has been recommended and developed for university courses in Germany, Austria and Switzerland.


This book enables readers to understand and apply the seven phase procedural model for process innovation in order to design and implement innovative processes.


Exercises and review questions test understanding of the theoretically acquired knowledge.

Authors and Affiliations

  • Hochschule Ulm, Ulm, Germany

    Daniel R. A. Schallmo

  • Institut für Technologie- und Prozessmanagement, Universität Ulm, Ulm, Germany

    Leo Brecht

  • Universität Ulm, Ulm, Germany

    Bujar Ramosaj

About the authors

Prof. Dr. Daniel R.A. Schallmo is an economist, management consultant, lecturer, and author. He is a professor at the Ulm University of Applied Science and is director of the Private Institute for Business Model Innovation. 


Prof. Dr. Leo Brecht is the Chairman of the Institute of Technology and Process Management at the University of Ulm and Titular Professor at the University of St. Gallen, Switzerland. 

Bujar Ramosaj (M. Sc.) is a research assistant at the Institute of Technology and Process Management at the University of Ulm.

Bibliographic Information

  • Book Title: Process Innovation: Enabling Change by Technology

  • Book Subtitle: Basic Principles and Methodology: A Management Manual and Textbook with Exercises and Review Questions

  • Authors: Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj

  • DOI: https://doi.org/10.1007/978-3-662-56555-1

  • Publisher: Springer Gabler Berlin, Heidelberg

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: Springer-Verlag GmbH Germany, part of Springer Nature 2018

  • Softcover ISBN: 978-3-662-56554-4Published: 21 May 2018

  • eBook ISBN: 978-3-662-56555-1Published: 10 May 2018

  • Edition Number: 1

  • Number of Pages: XIX, 208

  • Number of Illustrations: 85 b/w illustrations

  • Topics: Innovation/Technology Management, Project Management, Business Strategy/Leadership

Buy it now

Buying options

eBook USD 34.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 44.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access