Overview
- Presents the theoretical foundations and scope of collaborative e-Work and e-Service
- Describes the challenges and emerging e-Work and e-Service solutions in the context of the recently developed Collaborative Control Theory (CCT)
Part of the book series: Automation, Collaboration, & E-Services (ACES, volume 2)
Access this book
Tax calculation will be finalised at checkout
Other ways to access
Table of contents (11 chapters)
-
Front Matter
-
Back Matter
Keywords
About this book
Collaboration in highly distributed organizations of people, robots, and autonomous systems is and must be revolutionized by engineering augmentation. The aim is to augment humans’ abilities at work and, through this augmentation, improve organizations’ abilities to accomplish their missions. This book establishes the theoretical foundations and design principles of collaborative e-Work, e-Business and e-Service, their models and applications, design and implementation techniques. The fundamental premise is that without effective e-Work and e-Services, the potential of emerging activities, such as e-Commerce, virtual manufacturing, tele-robotic medicine, automated construction, smart energy grid, cyber-supported agriculture, and intelligent transportation cannot be fully materialized. Typically, workers and managers of such value networks are frustrated with complex information systems, originally designed and built to simplify and improve performance. Even if the human-computer interface for such systems is well designed, the information and task overloads can be overwhelming. Effective delivery of expected outcomes may not occur. Challenges and emerging solutions in the context of the recently developed CCT, Collaborative Control Theory, are described, with emphasis on issues of computer-supported and communication-enabled integration, coordination and augmented collaboration. Research results and analyses of engineering design methods and complex systems management techniques are explained and illustrated.
Authors and Affiliations
Bibliographic Information
Book Title: Revolutionizing Collaboration through e-Work, e-Business, and e-Service
Authors: Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
Series Title: Automation, Collaboration, & E-Services
DOI: https://doi.org/10.1007/978-3-662-45777-1
Publisher: Springer Berlin, Heidelberg
eBook Packages: Engineering, Engineering (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer-Verlag GmbH, DE, part of Springer Nature 2015
Hardcover ISBN: 978-3-662-45776-4Published: 29 June 2015
Softcover ISBN: 978-3-662-51921-9Published: 18 October 2016
eBook ISBN: 978-3-662-45777-1Published: 10 June 2015
Series ISSN: 2193-472X
Series E-ISSN: 2193-4738
Edition Number: 1
Number of Pages: XIV, 430
Number of Illustrations: 11 b/w illustrations, 191 illustrations in colour
Topics: Control, Robotics, Mechatronics, Manufacturing, Machines, Tools, Processes, Innovation/Technology Management, Operations Management, Artificial Intelligence, Systems Theory, Control