Markt- und Unternehmensentwicklung Markets and Organisations

Engineering Service Systems in the Digital Age

Authors: Höckmayr, Benedikt Simon

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  • Publication in the field of economic sciences

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eBook $79.99
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  • ISBN 978-3-658-26203-7
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About this book

Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.

About the authors

Benedikt S. Höckmayr works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. He received his PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems – Innovation & Value Creation.

Table of contents (6 chapters)

Table of contents (6 chapters)

Buy this book

eBook $79.99
price for USA in USD (gross)
  • ISBN 978-3-658-26203-7
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $99.99
price for USA in USD
  • ISBN 978-3-658-26202-0
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Engineering Service Systems in the Digital Age
Authors
Series Title
Markt- und Unternehmensentwicklung Markets and Organisations
Copyright
2019
Publisher
Gabler Verlag
Copyright Holder
Springer Fachmedien Wiesbaden GmbH, part of Springer Nature
eBook ISBN
978-3-658-26203-7
DOI
10.1007/978-3-658-26203-7
Softcover ISBN
978-3-658-26202-0
Edition Number
1
Number of Pages
XIX, 314
Number of Illustrations
1 b/w illustrations
Topics