Management Approach for Resource-Productive Operations

1. Front Matter

   Pages I-XXV

   PDF

2. Introduction

   • Markus Hammer

   Pages 1-9

3. Industry Perspective: Challenges in Manufacturing in Process Industries

   • Markus Hammer

   Pages 11-26

4. Digitization Perspective: Impact of Digital Technologies in Manufacturing

   • Markus Hammer

   Pages 27-68

5. Management Perspective: Performance Opportunities with Decision Support Systems

   • Markus Hammer

   Pages 69-95

6. Operations Perspective: Achieving Resource-Productive Operations

   • Markus Hammer

   Pages 97-137

7. Practice Perspective: Learning from Case Research in the Cement and Ammonia Industry

   • Markus Hammer

   Pages 139-146

8. Interim Conclusion: Scope of Work

   • Markus Hammer

   Pages 147-150

9. Methodology Conception: Framing a Time-Based and Analytics Supported Operations Management Approach

   • Markus Hammer

   Pages 151-172

10. Methodology: Implementing an Analytics, Time and Six Sigma Based Operations Management Approach

    • Markus Hammer

    Pages 173-186

11. Methodology Validation: Prototypical Application in the Pulp Manufacturing Industry

    • Markus Hammer

    Pages 187-211

12. Conclusion

    • Markus Hammer

    Pages 213-217

13. Back Matter

    Pages 219-258

    PDF

Markus Hammer investigates a time-based and analytics-supported operations management approach. He explores five perspectives: 1) the needs of industry, in particular manufacturing in process industries, 2) the impact of digitization, with focus on Big Data and analytics, 3) the management of operations through time-based performance metrics, 4) how operations improvement methods and advanced process control help achieve resource-productive operations and 5) learning from practice based on two empirical case studies. The author conceives, explains, and tests an implementation methodology. The final case study proves that the developed implementation methodology works in practice.

• Operations Management
• Resource-Productive Operations
• Manufacturing
• Process Industries
• Decision Support
• Performance Management
• Profit per Hour
• Digitization
• Industry 4.0
• Big Data
• Advanced Analytics
• Advanced Process Control
• Six Sigma

• Institute of Innovation and Industrial Management, Graz University of Technology, Graz, Austria

  Markus Hammer

Markus Hammer is a senior manager of operations learning in a global consulting firm and serves as lecturer at the Institute of Innovation and Industrial Management at Graz University of Technology in Austria.

Policies and ethics