Authors:
- Wirtschaftswissenschaftliche
- Includes supplementary material: sn.pub/extras
Part of the book series: Neue Perspektiven der marktorientierten Unternehmensführung (NPMU)
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Table of contents (9 chapters)
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Front Matter
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Back Matter
About this book
Authors and Affiliations
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Darmstadt, Germany
Kai Rödiger
About the author
Bibliographic Information
Book Title: Empathie im Kundenkontakt
Book Subtitle: Einflussfaktoren, Erfolgsauswirkungen und Altersunterschiede als Kontextfaktoren
Authors: Kai Rödiger
Series Title: Neue Perspektiven der marktorientierten Unternehmensführung
DOI: https://doi.org/10.1007/978-3-658-18158-1
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Economics (German Language)
Copyright Information: Springer Fachmedien Wiesbaden GmbH 2017
Softcover ISBN: 978-3-658-18157-4Published: 04 May 2017
eBook ISBN: 978-3-658-18158-1Published: 24 April 2017
Series ISSN: 2626-1499
Series E-ISSN: 2626-1529
Edition Number: 1
Number of Pages: XXI, 218
Number of Illustrations: 34 b/w illustrations
Topics: Human Resource Management, Business Strategy/Leadership, Sales/Distribution