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Studies in Computational Intelligence

Business Process Management

Theory and Applications

Editors: Glykas, Michael (Ed.)

  • Recent reseach in Business Process Management
  • Computational intelligence for Business Process Management
  • Written by leading experts in the field
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About this book

Business Process Management (BPM) has been in existence for decades. It  uses, complements, integrates and extends theories, methods and tools from  other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM  were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even  Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling and analysis and we elaborate on issues like business process quality and process  performance measurement as weel as their link to all other organizational aspects like human resources management, strategy,  information technology (being SOA, PI or ERP), other managerial systems, job descriptions etc. We also present  recent advances to BPR tools with special focus on information technology, workflow, business process modeling  and human resources management tools. Other chapters elaborate on the aspect of business process and organizational costing and their relationship to business process analysis, organizational change and reorganization. In the final chapters we present some new approaches that use fuzzy cognitive maps and a recently developed software tool for scenario creation and simulation in strategic management, business process management, performance measurement and social networking.

The audience of this book is  quite wide. The first chapters can be read by professionals, academics and students who want to get some basic insight into the BPM field whereas the remaining present more elaborate and state of the art  concepts methodologies and tools for an audience of a  more advanced level.

Reviews

From the reviews:

“This collection of review and research papers on BPM is part of Springer’s ‘Studies in Computational Intelligence’ series. … All are well written, in the sense that the authors are deeply immersed in their respective fields, so that even someone familiar with the material will gain new insights and develop a better understanding of the topic. … Although a typical graduate student can read and understand these papers, my view is that a serious BPM researcher has good reason to seek out this book.” (Don Chand, ACM Computing Reviews, March, 2013)


Table of contents (16 chapters)

  • Perspectives to Process Modeling

    Krogstie, John

    Pages 1-39

  • Understanding Business Process Quality

    Lohrmann, Matthias (et al.)

    Pages 41-73

  • A Holistic Business Performance Measurement Framework

    Sezenias, E. (et al.)

    Pages 75-98

  • Effects of Business Process Reengineering on Firm Performance: An Econometric Analysis

    Ozcelik, Yasin

    Pages 99-110

  • Privacy-Aware Workflow Management

    Alhaqbani, Bandar (et al.)

    Pages 111-128

Buy this book

eBook $129.00
price for USA in USD (gross)
  • ISBN 978-3-642-28409-0
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $219.99
price for USA in USD
  • ISBN 978-3-642-28408-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $169.99
price for USA in USD
  • ISBN 978-3-642-43576-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Rent the eBook  
  • Rental duration: 1 or 6 month
  • low-cost access
  • online reader with highlighting and note-making option
  • can be used across all devices
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Bibliographic Information

Bibliographic Information
Book Title
Business Process Management
Book Subtitle
Theory and Applications
Editors
  • Michael Glykas
Series Title
Studies in Computational Intelligence
Series Volume
444
Copyright
2013
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-642-28409-0
DOI
10.1007/978-3-642-28409-0
Hardcover ISBN
978-3-642-28408-3
Softcover ISBN
978-3-642-43576-8
Series ISSN
1860-949X
Edition Number
1
Number of Pages
XXV, 459
Topics