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Communications in Computer and Information Science

Systems, Software and Services Process Improvement

18th European Conference, EuroSPI 2011, Roskilde, Denmark, June 27-29, 2011, Proceedings

Editors: Connor, Rory V., Pries-Heje, Jan, Messnarz, Richard (Eds.)

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eBook $109.00
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  • ISBN 978-3-642-22206-1
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  • Immediate eBook download after purchase
Softcover $139.00
price for USA in USD
  • ISBN 978-3-642-22205-4
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About this book

This volume constitutes the refereed proceedings of the 18th EuroSPI conference, held in Roskilde, Denmark, in June 2011. The 18 revised full papers presented together with 9 key notes were carefully reviewed and selected. They are organized in topical sections on SPI and assessments; SPI and implentation; SPI and improvement methods; SPI organization; SPI people/ teams; SPI and reuse; selected key notes for SPI implementation.

Table of contents (27 chapters)

  • A Multi-model Workflow before Establishing an Acquisition Contract Based on CMMI-ACQ Model

    Mejia, Jezreel (et al.)

    Pages 1-13

  • ISO/IEC 15504-5 Best Practices for IT Service Management

    Mesquida, Antoni Lluís (et al.)

    Pages 14-24

  • A Self-assessment Framework for Finding Improvement Objectives with ISO/IEC 29119 Test Standard

    Kasurinen, Jussi (et al.)

    Pages 25-36

  • Improving the Deployment of IT Service Management Processes: A Case Study

    Jäntti, Marko (et al.)

    Pages 37-48

  • A Survey on the Application of the V-Modell XT in German Government Agencies

    Kuhrmann, Marco (et al.)

    Pages 49-60

Buy this book

eBook $109.00
price for USA in USD (gross)
  • ISBN 978-3-642-22206-1
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $139.00
price for USA in USD
  • ISBN 978-3-642-22205-4
  • Free shipping for individuals worldwide
  • Online orders shipping within 2-3 days.
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Bibliographic Information

Bibliographic Information
Book Title
Systems, Software and Services Process Improvement
Book Subtitle
18th European Conference, EuroSPI 2011, Roskilde, Denmark, June 27-29, 2011, Proceedings
Editors
  • Rory V. Connor
  • Jan Pries-Heje
  • Richard Messnarz
Series Title
Communications in Computer and Information Science
Series Volume
172
Copyright
2011
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag GmbH Berlin Heidelberg
eBook ISBN
978-3-642-22206-1
DOI
10.1007/978-3-642-22206-1
Softcover ISBN
978-3-642-22205-4
Series ISSN
1865-0929
Edition Number
1
Number of Pages
XVI, 309
Number of Illustrations
25 b/w illustrations, 42 illustrations in colour
Topics