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  • © 2011

Context and Semantics for Knowledge Management

Technologies for Personal Productivity

  • Presentation of up-to-date, Semantic-Web and Web-2.0-based technologies to enhance knowledge management in large organizations

  • Illustration and validation of the technologies presented via several large industrial case studies

  • Combination of academic rigor and novelty with industrial implementation and experiences

  • Includes supplementary material: sn.pub/extras

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Table of contents (16 chapters)

  1. Front Matter

    Pages i-xiv
  2. Addressing the Challenges of Knowledge Work

    1. Front Matter

      Pages 1-1
  3. addressing the challenges of knowledge work

    1. Introduction

      • Paul Warren, John Davies, Elena Simperl
      Pages 3-9
    2. Web 2.0 and Network Intelligence

      • Yasmin Merali, Zinat Bennett
      Pages 11-26
  4. ACTIVE Technologies and Methodologies

    1. Front Matter

      Pages 27-27
  5. ACTIVE technologies and methodologies

    1. Enterprise Knowledge Structures

      • Basil Ell, Elena Simperl, Stephan Wölger, Benedikt Kämpgen, Simon Hangl, Denny Vrandečić et al.
      Pages 29-59
    2. Using Cost-Benefit Information in Ontology Engineering Projects

      • Tobias Bürger, Elena Simperl, Stephan Wölger, Simon Hangl
      Pages 61-90
    3. Managing and Understanding Context

      • Igor Dolinšek, Marko Grobelnik, Dunja Mladenič
      Pages 91-106
    4. Managing, Sharing and Optimising Informal Knowledge Processes

      • José-Manuel Gómez-Pérez, Carlos Ruiz, Frank Dengler
      Pages 107-126
    5. Machine Learning Techniques for Understanding Context and Process

      • Marko Grobelnik, Dunja Mladenić, Gregor Leban, Tadej Štajner
      Pages 127-145
  6. Applying and Validating the ACTIVE Technologies

    1. Front Matter

      Pages 147-147
  7. applying and validating the ACTIVE technologies

    1. Increasing Productivity in the Customer-Facing Environment

      • Ian Thurlow, John Davies, Jia-Yan Gu, Tom Bösser, Elke-Maria Melchior, Paul Warren
      Pages 149-170
    2. Increasing Predictability and Sharing Tacit Knowledge in Electronic Design

      • Vadim Ermolayev, Frank Dengler, Carolina Fortuna, Tadej Štajner, Tom Bösser, Elke-Maria Melchior
      Pages 189-212
  8. Complementary Activities

    1. Front Matter

      Pages 213-213
  9. complementary activities

    1. Applications of Semantic Wikis

      • Michael Erdmann, Daniel Hansch, Viktoria Pammer, Marco Rospocher, Chiara Ghidini, Stefanie Lindstaedt et al.
      Pages 229-254
    2. The NEPOMUK Semantic Desktop

      • Ansgar Bernardi, Gunnar Aastrand Grimnes, Tudor Groza, Simon Scerri
      Pages 255-273
    3. Context-Aware Recommendation for Work-Integrated Learning

      • Stefanie N. Lindstaedt, Barbara Kump, Andreas Rath
      Pages 275-301
    4. Evolving Metaphors for Managing and Interacting with Digital Information

      • Natasa Milic-Frayling, Rachel Jones
      Pages 303-323

About this book

Knowledge and information are among the biggest assets of enterprises and organizations. However, efficiently managing, maintaining, accessing, and reusing this intangible treasure is difficult. Information overload makes it difficult to focus on the information that really matters; the fact that much corporate knowledge only resides in employees’ heads seriously hampers reuse.

The work described in this book is motivated by the need to increase the productivity of knowledge work. Based on results from the EU-funded ACTIVE project and complemented by recent related results from other researchers, the application of three approaches is presented: the synergy of Web 2.0 and semantic technology; context-based information delivery; and the use of technology to support informal user processes. The contributions are organized in five parts. Part I comprises a general introduction and a description of the opportunities and challenges faced by organizations in exploiting Web 2.0 capabilities. Part II looks at the technologies, and also some methodologies, developed in ACTIVE. Part III describes how these technologies have been evaluated in three case studies within the project. Part IV starts with a chapter describing the principal market trends for knowledge management solutions, and then includes a number of chapters describing work complementary to ACTIVE. Finally, Part V draws conclusions and indicates further areas for research.

Overall, this book mainly aims at researchers in academia and industry looking for a state-of-the-art overview of the use of semantic and Web 2.0 technologies for knowledge management and personal productivity. Practitioners in industry will also benefit, in particular from the case studies which highlight cutting-edge applications in these fields.

Editors and Affiliations

  • Eurescom GmbH, Heidelberg, Germany

    Paul Warren

  • British Telecommunicattions plc., Adastral Park, Ipswich, United Kingdom

    John Davies

  • , Institute AIFB, Karlsruhe Institute of Technology, Karlsruhe, Germany

    Elena Simperl

About the editors

Paul Warren

During 2008 to early 2011 Paul Warren was Project Director for the ACTIVE project.  Immediately prior to ACTIVE Paul worked for BT in the areas of knowledge management, semantic technologies and service oriented computing.  At an earlier stage in his career, Paul worked on technology strategy and technology foresight, investigating areas as diverse as eBusiness and novel forms of computing. Paul has published widely on knowledge management, semantic technologies, and technology foresight.  Besides this book, he has co-edited two books on topics related to ICT. Paul holds a degree in Theoretical Physics from Cambridge University and a M.Sc. in Electronics from Southampton University.

John Davies

John Davies is Chief Scientist in BT’s ICT Research Practice. He holds a PhD in computer science from the University of Essex. His interests include the application of semantic and Web 2.0 technologies to business intelligence, information integration, service-oriented environments and knowledge management. John has written and edited many papers and books on semantic technology and its applications, web-based information management and knowledge management. He was Project Coordinator of the SEKT and ACTIVE  European research projects. Currently chairman of the European Semantic Technology Conference, he has served on the program committees of many conferences in related areas and was co-founder of the ESWC conference series. John is a Fellow of the British Computer Society and a Chartered Engineer.

Elena Simperl

Elena Simperl works as assistant professor at the Institute of Applied Informatics and Formal Description Methods (AIFB) at the Karlsruhe Institute of Technology (KIT). She hold a PhD in Computer Science from the Free University of Berlin and a Diploma in Computer Science from the Technical University of Munich. She has held research and teaching positions at the Technical University of Munich (2002-2003), the Free University of Berlin (2003-2007), and the Semantic Technology Institute (STI) Innsbruck at the University of Innsbruck, Austria (2007-2009) before joining KIT in January 2010. Elena's primary domain of research is semantic technologies. She has been working as a Semantic Web researcher for almost a decade, being involved in over 15 European and national projects in this field, authoring over 75 publications, and serving as chair to several relevant academic conferences and workshops.

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access