Process Management
A Guide for the Design of Business Processes
Editors: Becker, Jörg, Kugeler, Martin, Rosemann, Michael (Eds.)
- Provides guidelines for the design of business processes by following the individual stages of the process model
- Summarizes useful recommendations in the form of checklists at each stage of the project
- A case study demonstrates the practicability of the proceedings
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- About this book
-
"Process Management" is a compendium for modern design of process-oriented companies. A hands-on approach to introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state-of-the-art of organization theory and information management. This is done by following the individual stages of a process model which has already successfully been proved in practice. The progress of the project is described by a continuous case study, which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.
- About the authors
-
Prof. Dr. Jörg Becker is Director of the Department of Information Systems at the University of Muenster.
Dr. Martin Kugeler is Executive Assistant to the CFO, DirectGroup Bertelsmann.
Prof. Dr. Michael Rosemann is Director of the Centre for Information Technology Innovation, Queensland University of Technology (QUT), Brisbane, Australia.
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- Download Sample pages 1 PDF (1 MB)
- Download Table of contents PDF (259.6 KB)
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Bibliographic Information
- Bibliographic Information
-
- Book Title
- Process Management
- Book Subtitle
- A Guide for the Design of Business Processes
- Editors
-
- Jörg Becker
- Martin Kugeler
- Michael Rosemann
- Copyright
- 2011
- Publisher
- Springer-Verlag Berlin Heidelberg
- Copyright Holder
- Springer-Verlag Berlin Heidelberg
- Hardcover ISBN
- 978-3-642-15189-7
- Softcover ISBN
- 978-3-642-42317-8
- Edition Number
- 2
- Number of Pages
- XXVIII, 596
- Topics
