End-User Development

1. Front Matter

   PDF

2. Invited Talks

   1. Front Matter

      Pages 1-1

      PDF

   2. End-User Development and Meta-design: Foundations for Cultures of Participation

      • Gerhard Fischer

      Pages 3-14

   3. What Is End-User Software Engineering and Why Does It Matter?

      • Margaret Burnett

      Pages 15-28

3. Refereed Papers

   1. Front Matter

      Pages 29-29

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   2. Mutual Development: A Case Study in Customer-Initiated Software Product Development

      • Renate Andersen, Anders I. Mørch

      Pages 31-49

   3. Appropriation Infrastructure: Supporting the Design of Usages

      • Gunnar Stevens, Volkmar Pipek, Volker Wulf

      Pages 50-69

   4. Supporting End Users to Be Co-designers of Their Tools

      • Maria Francesca Costabile, Piero Mussio, Loredana Parasiliti Provenza, Antonio Piccinno

      Pages 70-85

   5. Improving Documentation for eSOA APIs through User Studies

      • Sae Young Jeong, Yingyu Xie, Jack Beaton, Brad A. Myers, Jeff Stylos, Ralf Ehret et al.

      Pages 86-105

   6. End-User Development of Enterprise Widgets

      • Michael Spahn, Volker Wulf

      Pages 106-125

   7. End-User Development for E-Government Website Content Creation

      • Daniela Fogli

      Pages 126-145

   8. LWOAD: A Specification Language to Enable the End-User Develoment of Coordinative Functionalities

      • Federico Cabitza, Carla Simone

      Pages 146-165

   9. Shaping Collaborative Work with Proto-patterns

      • Till Schümmer, Jörg M. Haake

      Pages 166-185

   10. Web Design Patterns: Investigating User Goals and Browsing Strategies

       • Paloma Díaz, Mary Beth Rosson, Ignacio Aedo, John. M. Carroll

       Pages 186-204

   11. Males’ and Females’ Script Debugging Strategies

       • Valentina Grigoreanu, James Brundage, Eric Bahna, Margaret Burnett, Paul ElRif, Jeffrey Snover

       Pages 205-224

   12. Hypertextual Programming for Domain-Specific End-User Development

       • Sebastian Ortiz-Chamorro, Gustavo Rossi, Daniel Schwabe

       Pages 225-241

   13. Fast, Accurate Creation of Data Validation Formats by End-User Developers

       • Chris Scaffidi, Brad Myers, Mary Shaw

       Pages 242-261

4. Refereed Notes

   1. Front Matter

      Pages 263-263

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   2. Cicero Designer: An Environment for End-User Development of Multi-Device Museum Guides

      • Giuseppe Ghiani, Fabio Paternò, Lucio Davide Spano

      Pages 265-274

   3. Observing End-User Customisation of Electronic Patient Records

      • Cecily Morrison, Alan F. Blackwell

      Pages 275-284

Work practices and organizational processes vary widely and evolve constantly. The technological infrastructure has to follow, allowing or even supporting these changes. Traditional approaches to software engineering reach their limits whenever the full spectrum of user requirements cannot be anticipated or the frequency of changes makes software reengineering cycles too clumsy to address all the needs of a specific field of application. Moreover, the increasing importance of ‘infrastructural’ aspects, particularly the mutual dependencies between technologies, usages, and domain competencies, calls for a differentiation of roles beyond the classical user–designer dichotomy. End user development (EUD) addresses these issues by offering lightweight, use-time support which allows users to configure, adapt, and evolve their software by themselves. EUD is understood as a set of methods, techniques, and tools that allow users of software systems who are acting as non-professional software developers to 1 create, modify, or extend a software artifact. While programming activities by non-professional actors are an essential focus, EUD also investigates related activities such as collective understanding and sense-making of use problems and solutions, the interaction among end users with regard to the introduction and diffusion of new configurations, or delegation patterns that may also partly involve professional designers.

• Delegation
• LWOAD
• cloud computing
• configuration
• data validation
• design
• eGovernment
• eSOA
• end-user development
• hypertextual programming
• meta-design
• mutual development
• programming paradigms
• proto-patterns
• software engineering

• University of Siegen, Siegen, Germany

  Volkmar Pipek

• College of Information Sciences and Technology, The Pennsylvania State University, University Park, USA

  Mary Beth Rosson

• Philips Research Europe, Eindhoven, The Netherlands

  Boris Ruyter

• Faculty of Information System and New Media, University of Siegen, Siegen, Germany

  Volker Wulf

Policies and ethics