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Lecture Notes in Economics and Mathematical Systems

Approximate Stochastic Behavior of n-Server Service Systems with Large n

Authors: Newell, G. F.

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For many stochastic service systems, service capacities large enough to serve some given customer demand is achieved simply by providing multiple servers of low capacity; for example, toll plazas have many toll collectors, banks have many t- lers, bus lines have many buses, etc. If queueing exists and the typical queue size is large compared with the number n of servers, all servers are kept busy most of the time and the service behaves like some "effective" single server wit:l mean se.- vice time lin times that of an actual server. The behavior of the queueing system can be described, at least approximately, by use of known results from the much studied single-channel queueing system. For n» 1 , however, (we are thinking p- ticularlyof cases in which n ~ 10), the system may be rather congested and quite sensitive to variations in demand even when the average queue is small compared with n. The behavior of such a system will, generally, differ quite significantly from any "equivalent" single-server system. The following study deals with what, in the customary classification of queueing systems, is called the G/G/n system; n servers in parallel with independent s- vice times serving a fairly general type of customer arrival process. rhe arrival rate of customers may be time-dependent; particular attention is given to time - pendence typical of a "rush hour" in which the arrival rate has a single maximum possibly exceeding the capacity of the service.

Table of contents (4 chapters)

Table of contents (4 chapters)

Buy this book

eBook $89.00
price for USA in USD
  • ISBN 978-3-642-65651-4
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $119.99
price for USA in USD
  • ISBN 978-3-540-06366-7
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
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Bibliographic Information

Bibliographic Information
Book Title
Approximate Stochastic Behavior of n-Server Service Systems with Large n
Authors
Series Title
Lecture Notes in Economics and Mathematical Systems
Series Volume
87
Copyright
1973
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin · Heidelberg
eBook ISBN
978-3-642-65651-4
DOI
10.1007/978-3-642-65651-4
Softcover ISBN
978-3-540-06366-7
Series ISSN
0075-8442
Edition Number
1
Number of Pages
VIII, 120
Topics