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Management for Professionals

Digitalization Cases

How Organizations Rethink Their Business for the Digital Age

Editors: Urbach, Nils, Röglinger, Maximilian (Eds.)

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  • Presents an extensive collection of real-world cases on digitalization
  • Includes cases from world's leading organizations in various sectors
  • Shares essential practical insights into digital transformation and the management of digital disruption
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eBook $64.99
price for USA in USD (gross)
  • ISBN 978-3-319-95273-4
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $84.99
price for USA in USD
  • ISBN 978-3-319-95272-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $84.99
price for USA in USD
  • ISBN 978-3-030-07005-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book presents a rich compilation of real-world cases on digitalization, the goal being to share first-hand insights from respected organizations and to make digitalization more tangible. As virtually every economic and societal sector is now being challenged by emerging technologies, the digital economy is a highly volatile, uncertain, complex and ambiguous place – and one that holds substantial challenges and opportunities for established organizations.

Against this backdrop, this book reports on best practices and lessons learned from organizations that have succeeded in overcoming the challenges and seizing the opportunities of the digital economy. It illustrates how twenty-one organizations have leveraged their capabilities to create disruptive innovations, to develop digital business models, and to digitally transform themselves. These cases stem from various industries (e.g. automotive, insurance, consulting, and public services) and countries, reflecting the many facets of digitalization. As all case descriptions follow a uniform schema, they are easily accessible, and provide insightful examples for practitioners as well as interesting cases for researchers, teachers and students.

Digitalization is reshaping business on a global scale, and it is evident that organizations must transform to thrive in the digital economy. Digitalization Cases provides first-hand insights into the efforts of renowned companies. The presented actions, results, and lessons learned are a great inspiration for managers, students, and academics.

Anna Kopp, Head of IT Germany, Microsoft

Understanding digitalization in all its facets requires knowledge about its opportunities and challenges in different contexts. Providing 21 cases from different companies all around the world, Digitalization Cases makes an important contribution toward the comprehensibility of digitalization – from a practical and a scientific point of view.

Dorothy Leidner, Ferguson Professor of Information Systems, Baylor University

This book is a great source of inspiration and insight on how to drive digitalization. It shows easy to understand good practice examples which illustrate opportunities, and at the same time helps to learn what needs to be done to realize them. I consider this book a must-read for every practitioner who cares about digitalization.

Martin Petry, Chief Information Officer and Head of Business Excellence, Hilti 


About the authors

Nils Urbach is Professor of Information Systems and Strategic IT Management at the University of Bayreuth, Germany, as well as Deputy Director of the FIM Research Center and the Project Group Business and Information Systems Engineering of Fraunhofer FIT. Nils has been working in the fields of strategic information management and collaborative information systems for several years. In his current research, he focuses on digital transformation, smart devices, and blockchain, among others. His work has been published in renowned academic journals such as the Journal of Strategic Information Systems (JSIS), Journal of Information Technology (JIT), IEEE Transactions on Engineering Management (IEEE TEM), Information and Management (I&M), and Business & Information Systems Engineering (BISE) as well as in the proceedings of key international conferences such as the International Conference on Information Systems (ICIS) and European Conference on Information Systems (ECIS).
Maximilian Röglinger is Professor of Information Systems and Value-based Business Process Management at the University of Bayreuth, Germany, as well as Deputy Director of the FIM Research Center and the Project Group Business and Information Systems Engineering of Fraunhofer FIT. Maximilian has been working in the fields of business process management and customer relationship management for many years. His current research centers around digitalization, digital technologies, and setups for agile and ambidextrous organizations. Maximilian’s work has been published in leading academic journals including the Journal of Strategic Information Systems (JSIS), Journal of the Association for Information Systems (JAIS), Decision Support Systems (DSS), and Business & Information Systems Engineering (BISE) as well as in the proceedings of key international conferences such as the International Conference on Information Systems (ICIS), European Conference on Information Systems (ECIS), and the International Conference on Business Process Management (BPM).

Table of contents (22 chapters)

Table of contents (22 chapters)
  • Introduction to Digitalization Cases: How Organizations Rethink Their Business for the Digital Age

    Pages 1-12

    Urbach, Nils (et al.)

  • Enabling Digital Transformation Through Robotic Process Automation at Deutsche Telekom

    Pages 15-33

    Schmitz, Manfred (et al.)

  • Airline Application Security in the Digital Economy: Tackling Security Challenges for Distributed Applications in Lufthansa Systems

    Pages 35-58

    Somoskői, Balázs (et al.)

  • Digital Technologies for Ordering and Delivering Fashion: How Baur Integrates the Customer’s Point of View

    Pages 59-77

    Baier, Daniel (et al.)

  • Applying Sound-Based Analysis at Porsche Production: Towards Predictive Maintenance of Production Machines Using Deep Learning and Internet-of-Things Technology

    Pages 79-97

    Mauer, Matthias Auf (et al.)

Buy this book

eBook $64.99
price for USA in USD (gross)
  • ISBN 978-3-319-95273-4
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $84.99
price for USA in USD
  • ISBN 978-3-319-95272-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $84.99
price for USA in USD
  • ISBN 978-3-030-07005-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Digitalization Cases
Book Subtitle
How Organizations Rethink Their Business for the Digital Age
Editors
  • Nils Urbach
  • Maximilian Röglinger
Series Title
Management for Professionals
Copyright
2019
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing AG, part of Springer Nature
eBook ISBN
978-3-319-95273-4
DOI
10.1007/978-3-319-95273-4
Hardcover ISBN
978-3-319-95272-7
Softcover ISBN
978-3-030-07005-2
Series ISSN
2192-8096
Edition Number
1
Number of Pages
XIX, 428
Number of Illustrations
152 b/w illustrations, 8 illustrations in colour
Topics