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Public Service Accountability

Rekindling a Debate

Authors: Murphy, P., Ferry, L., Glennon, R., Greenhalgh, K.

  • Evaluates the state of accountability, transparency and public assurance in local public services under recent UK governments
  • Develops the conceptual notion of accountability in the context of English public service and an evaluative model
  • Argues for a new superordinate conceptualisation of accountability  
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eBook $54.99
price for USA in USD (gross)
  • ISBN 978-3-319-93384-9
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $69.99
price for USA in USD
  • ISBN 978-3-319-93383-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $69.99
price for USA in USD
  • ISBN 978-3-030-06650-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

How we manage public services and hold them to account is critically important. Yet austerity, recent changes to accountability frameworks, and the loss of the Audit Commission have created a huge deficit in our understanding of how well services are delivered. The time is thus right to re-examine the state of our vital public services, as well as how we can make them more accountable. This book reopens the debate on what accountability means and provides unique insights into an increasingly complex organizational landscape. It presents a new and innovative way of evaluating public services that should be of use to academics and public servants alike. Synthesising empirical work across local government, health and social care, the police, and fire services, this book also explores the relationship between financial and performance accountability and makes the case for the need for a distinctive sense of public service accountability.

About the authors

Peter Murphy is Professor of Public Policy and Management at Nottingham Business School, UK. He was a senior civil servant and the chief executive of a local authority.

Laurence Ferry is Professor of Accounting at Durham University, UK. He is a well-recognised international expert in public financial management.
Russ Glennon is a Senior Lecturer in management and leadership at Nottingham Business School, Nottingham Trent University, UK, and specialises in public policy and management.
Kirsten Greenhalgh is Associate Professor of Accounting at Nottingham University Business School, UK, and has a professional background in management accounting in the NHS and local government.                                                         

Table of contents (7 chapters)

Table of contents (7 chapters)
  • But What Is Accountability?

    Pages 1-25

    Glennon, Russ (et al.)

  • Our Evaluative Model

    Pages 27-45

    Glennon, Russ (et al.)

  • Local Government

    Pages 47-73

    Ferry, Laurence (et al.)

  • Health and Social Care

    Pages 75-90

    Ferry, Laurence (et al.)

  • Police

    Pages 91-105

    Murphy, Peter (et al.)

Buy this book

eBook $54.99
price for USA in USD (gross)
  • ISBN 978-3-319-93384-9
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $69.99
price for USA in USD
  • ISBN 978-3-319-93383-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $69.99
price for USA in USD
  • ISBN 978-3-030-06650-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Public Service Accountability
Book Subtitle
Rekindling a Debate
Authors
Copyright
2019
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-3-319-93384-9
DOI
10.1007/978-3-319-93384-9
Hardcover ISBN
978-3-319-93383-2
Softcover ISBN
978-3-030-06650-5
Edition Number
1
Number of Pages
XIII, 146
Number of Illustrations
7 b/w illustrations
Topics