Industrial Relations & Conflict Management
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Mediation in Collective Labor Conflicts

Editors: Euwema, M., Medina, F.J., García, A.B., Pender, E. (Eds.)

  • The first open access book to present collective labor mediation systems in countries from all over the world
  • Deals with the four-phases model of mediation, for collective conflicts in organizations
  • Provides insights into the perspectives of mediators and third-parties on how their systems work and could be improved
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eBook  
  • ISBN 978-3-319-92531-8
  • The ebook is not yet available online.
Hardcover $59.99
price for USA in USD
  • Customers within the U.S. and Canada please contact Customer Service at 1-800-777-4643, Latin America please contact us at +1-212-460-1500 (Weekdays 8:30am – 5:30pm ET) to place your order.
  • Due: January 20, 2019
  • ISBN 978-3-319-92530-1
  • Free shipping for individuals worldwide
About this book

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as facilitation and conciliation are  discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through mediation and arbitration in escalating phases, to rebuilding of trust after hot conflicts. The authors promote understanding and discussion with regards to labor mediation systems, presenting comparative research on the perspectives of mediators and users of mediation. This book describes and analyses laws, regulations and practices of mediation in seventeen countries, with a relative strong emphasis on European countries. Europe is represented by chapters on collective labor mediation in Belgium, Denmark, Estonia, France, Italy, Poland, Portugal, Spain, The Netherlands, and the United Kingdom. Australia, China, India, South Africa and the USA. The book offers indepth analyses, good practices and offers new ways to go for third party intervention in collective labor conflicts in a changing environment. This book is a must-read for policy makers, social partners at different levels, as well as scholars and practitioners in industrial relations, human resources management and conflict management.

About the authors

Martin Euwema:

Martin Euwema is full professor for Organizational Psychology at the University of Leuven, Belgium, chair of the research group O2L (Occupational and Organizational Psychology and Professional Education), and co-director of the Leuven Centre for Collaborative Management. Martin is past-president of the International Association for Conflict Management (IACM). His research interests are leadership, HRM and industrial relations, conflict management and mediation. 

Francisco J. Medina
Francisco J. Medina is Professor of Organizational Social Psychology and Dean of the Faculty of Psychology at the University of Seville (Spain). He is co-editor of the Journal of Work and Organizational Psychology and member of the academic chair of the Doctoral Program on Psychology of Human Resources between the University of Seville and the University of Valencia. Francisco is chair in Spain of the EUROPSY certificate in Work and Organizational Psychology. He's international advisor of the UNESCO chair in Peace Culture in Ecuador. He collaborates with the Ombudsman office in Andalusia and with the Andalusian Mediation System (SERCLA) in the improvement of the mediation.

Ana Belén García

Ana Belén García is a researcher at KU Leuven and the University of Seville in the department of Work and  Organizational Psychology. Her focus is on conflict management in organizations. After studying psychology at the University of Seville, she obtained her MSc at Maastricht University in the specialization of Work and Organizational Psychology.  She was member of the coordination team of a European research project on industrial relations entitled: “New European Industrial Relations (NEIRE):  Expectations of Employers on Employee Representatives’  Roles, Attitudes, and Competencies to Act as Partners in  Social Innovation”. Currently she coordinates a European project on mediation in collective organizational conflicts in 12 European countries. Among other international publications she is also co-editor of the handbook: Promoting social dialogue in European organizations".

She holds a Ph.D. in Psychology from the University of Seville and KU Leuven exploring conflict management strategies in collective negotiations in organizations.  She is also a registered mediator. 

Erica Pender

Erica  Pender is a researcher at KU Leuven and the  University of Seville in the department of Work and  Organizational Psychology. Her focus is on the role of  trust in social dialogue. After studying psychology at the University of Seville, she obtained her MSc at Maastricht  University in the specialization of Work and  Organizational Psychology. She was a member of the  coordination team of the European research project  “New European Industrial Relations (NEIRE):  Expectations of Employers on Employee Representatives’  Roles, Attitudes, and Competencies to Act as Partners in  Social Innovation”. Among other international publications she is also co-editor of the handbook “Promoting social dialogue in European  organizations".

She holds a Ph.D. in Psychology from the University of Seville and KU Leuven focusing on trust and trustworthiness between employee representatives and managers.         


Buy this book

eBook  
  • ISBN 978-3-319-92531-8
  • The ebook is not yet available online.
Hardcover $59.99
price for USA in USD
  • Customers within the U.S. and Canada please contact Customer Service at 1-800-777-4643, Latin America please contact us at +1-212-460-1500 (Weekdays 8:30am – 5:30pm ET) to place your order.
  • Due: January 20, 2019
  • ISBN 978-3-319-92530-1
  • Free shipping for individuals worldwide

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Bibliographic Information

Bibliographic Information
Book Title
Mediation in Collective Labor Conflicts
Editors
  • Martin Euwema
  • Francisco José Medina
  • Ana Belén García
  • Erica Pender
Series Title
Industrial Relations & Conflict Management
Copyright
2019
Publisher
Springer International Publishing
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-3-319-92531-8
Hardcover ISBN
978-3-319-92530-1
Series ISSN
2199-4544
Edition Number
1
Topics