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Advanced Social Interaction with Agents

8th International Workshop on Spoken Dialog Systems

  • Discusses how automated dialog systems became active social partners
  • Assesses human–robot/agent assessment mechanisms
  • Presents lectures given at the 8th International Workshop on Spoken Dialog Systems

Part of the book series: Lecture Notes in Electrical Engineering (LNEE, volume 510)

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Table of contents (25 chapters)

  1. Front Matter

    Pages i-xxi
  2. Chatbots and Conversational Agents

    1. Front Matter

      Pages 1-1
    2. Building Rapport with Extraverted and Introverted Agents

      • Jacqueline Brixey, David Novick
      Pages 3-13
    3. Automatic Evaluation of Chat-Oriented Dialogue Systems Using Large-Scale Multi-references

      • Hiroaki Sugiyama, Toyomi Meguro, Ryuichiro Higashinaka
      Pages 15-25
    4. Chunks in Multiparty Conversation—Building Blocks for Extended Social Talk

      • Emer Gilmartin, Benjamin R. Cowan, Carl Vogel, Nick Campbell
      Pages 37-44
    5. Debbie, the Debate Bot of the Future

      • Geetanjali Rakshit, Kevin K. Bowden, Lena Reed, Amita Misra, Marilyn Walker
      Pages 45-52
    6. Data-Driven Dialogue Systems for Social Agents

      • Kevin K. Bowden, Shereen Oraby, Amita Misra, Jiaqi Wu, Stephanie Lukin, Marilyn Walker
      Pages 53-56
    7. ChaD: Chat-Oriented Dialog Systems

      • Alexander I. Rudnicky
      Pages 57-60
  3. Multi-domain Dialogue Systems

    1. Front Matter

      Pages 61-61
    2. Domain Complexity and Policy Learning in Task-Oriented Dialogue Systems

      • Alexandros Papangelis, Stefan Ultes, Yannis Stylianou
      Pages 63-69
    3. Single-Model Multi-domain Dialogue Management with Deep Learning

      • Alexandros Papangelis, Yannis Stylianou
      Pages 71-77
    4. An Assessment Framework for DialPort

      • Kyusong Lee, Tiancheng Zhao, Stefan Ultes, Lina Rojas-Barahona, Eli Pincus, David Traum et al.
      Pages 79-85
  4. Human-Robot Interaction

    1. Front Matter

      Pages 87-87
    2. Towards Metrics of Evaluation of Pepper Robot as a Social Companion for the Elderly

      • Lucile Bechade, Guillaume Dubuisson-Duplessis, Gabrielle Pittaro, Mélanie Garcia, Laurence Devillers
      Pages 89-101
    3. A Social Companion and Conversational Partner for the Elderly

      • Juliana Miehle, Ilker Bagci, Wolfgang Minker, Stefan Ultes
      Pages 103-109
    4. Adapting a Virtual Agent to User Personality

      • Onno Kampman, Farhad Bin Siddique, Yang Yang, Pascale Fung
      Pages 111-118
    5. A Conversational Dialogue Manager for the Humanoid Robot ERICA

      • Pierrick Milhorat, Divesh Lala, Koji Inoue, Tianyu Zhao, Masanari Ishida, Katsuya Takanashi et al.
      Pages 119-131
  5. Social Dialogue Policy

    1. Front Matter

      Pages 133-133
    2. Eliciting Positive Emotional Impact in Dialogue Response Selection

      • Nurul Lubis, Sakriani Sakti, Koichiro Yoshino, Satoshi Nakamura
      Pages 135-148

About this book

This book presents lectures given at the 8th International Workshop on Spoken Dialog Systems. As agents evolve in terms of their ability to carry on a dialog with users, several qualities are emerging as essential components of a successful system. Users do not carry on long conversations on only one topic—they tend to switch between several topics. Thus the authors are observing the emergence of multi-domain systems that enable users to seamlessly hop from one domain to another. The systems have become active social partners. Accordingly, work on social dialog has become crucial to active and engaging human–robot/agent interaction. 

These new systems call for a coherent framework that guides their actions as chatbots and conversational agents. Human–Robot/Agent assessment mechanisms naturally lend themselves to this task. As these systems increasingly assist humans in a multitude of tasks, the ethics of their existence, their design and their interaction with users are becoming crucial issues. This book discusses the essential players and features involved, such as chat-based agents, multi-domain dialog systems, human–robot interaction, social dialog policy, and advanced dialog system architectures.



Editors and Affiliations

  • Language Technologies Institute, Carnegie Mellon University, Pittsburgh, USA

    Maxine Eskenazi

  • LIMSI-CNRS, Sorbonne University, Paris, France

    Laurence Devillers

  • LIMSI-CNRS, Paris-Saclay University, Orsay, France

    Joseph Mariani

Bibliographic Information

  • Book Title: Advanced Social Interaction with Agents

  • Book Subtitle: 8th International Workshop on Spoken Dialog Systems

  • Editors: Maxine Eskenazi, Laurence Devillers, Joseph Mariani

  • Series Title: Lecture Notes in Electrical Engineering

  • DOI: https://doi.org/10.1007/978-3-319-92108-2

  • Publisher: Springer Cham

  • eBook Packages: Engineering, Engineering (R0)

  • Copyright Information: Springer International Publishing AG, part of Springer Nature 2019

  • Hardcover ISBN: 978-3-319-92107-5Published: 02 August 2018

  • Softcover ISBN: 978-3-030-06364-1Published: 12 January 2019

  • eBook ISBN: 978-3-319-92108-2Published: 01 August 2018

  • Series ISSN: 1876-1100

  • Series E-ISSN: 1876-1119

  • Edition Number: 1

  • Number of Pages: XXI, 258

  • Number of Illustrations: 26 b/w illustrations, 34 illustrations in colour

  • Topics: User Interfaces and Human Computer Interaction, Signal, Image and Speech Processing, Robotics and Automation

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access