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Tourist Behavior

An Experiential Perspective

  • Book
  • © 2018

Overview

Editors:
  1. Metin Kozak

    1. School of Tourism and Hotel Management, Dokuz Eylül University, İzmir, Turkey

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    You can also search for this editor in PubMed   Google Scholar

  2. Nazmi Kozak

    1. Faculty of Tourism, Anadolu University, Eskişehir, Turkey

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  • Sheds light on the interplay of tourism consumption and tourist experiences
  • Discusses tourist behavior in a wide range of contexts
  • Provides a wealth of case studies on specific aspects of tourist behavior

Part of the book series: Tourism, Hospitality & Event Management (THEM)

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Table of contents (13 chapters)

  1. Front Matter

    Pages i-xv
    Download chapter PDF

  2. Tourism Place Experience Co-creation

    • Flemming Sørensen, Jens Friis Jensen, Peter Hagedorn-Rasmussen
    Pages 1-18

  3. Understanding the Behaviors of Japanese Tourists on Guided Tours

    • Vedat Acar, Abdullah Tanrisevdi
    Pages 19-35

  4. Visitors Experiences, Expectations and Satisfaction in Trade Shows and Exhibitions

    • Zauyani Zainal Mohamed Alias, Nor’Ain Othman
    Pages 37-47

  5. Factors Shaping Tourists’ Inertia Towards Behaving Responsibly

    • Giacomo Del Chiappa, Antónia H. Correia
    Pages 49-63

  6. Hotel Guests’ Satisfaction with Employees in Istanbul and Barcelona

    • Kivanc Inelmen, Burcin Hatipoglu
    Pages 65-80

  7. Being Good to Be Happy? The Influence of Moral Values on Tourist Happiness

    • Mariella Pinna, Antónia H. Correia, Giacomo Del Chiappa
    Pages 81-95

  8. Florence: Tourism, Heritage and Consumption

    • Marxiano Melotti
    Pages 97-109

  9. Conceptualising Challenging Experiences and Post-Travel Culture Involvement

    • Daria Tikhonova, Sangkyun Kim, Gareth Butler
    Pages 111-128

  10. Barriers and Sentiment of the American Tourists Toward Travel to China

    • Svetlana Stepchenkova, Andrei Kirilenko, Xiang (Robert) Li
    Pages 129-139

  11. Exploring the Visitors’ Perceptions and Experiences of Museums

    • Eda Gurel, Axel Nielsen
    Pages 141-155

  12. Creating Value for Restaurant Customer: The Role of Other Customers in Dining Experience

    • Ezgi Erkmen, Murat Hancer
    Pages 157-171

  13. The Active Senior Tourist: The Case of the Balearic Islands

    • Francisco Rejón-Guardia, María Antonia García-Sastre, Margarita Alemany-Hormaeche
    Pages 173-186

  14. Understanding Chinese Travellers’ Motivations to Visit Europe

    • Jessica Mei Pung, Giacomo Del Chiappa
    Pages 187-201
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Keywords

About this book

This book examines and analyzes tourism consumption and tourist experiences, employing a systematic and case study-driven perspective. Covering approaches with a wider geographical background, it considers issues like tourism place experience and co-creation, as well as the behavior of tourists on guided tours, at trade shows and exhibitions, and in museums. Dedicated chapters deal with the aspect of customer satisfaction in places such as hotels or restaurants. In closing, the book highlights tourist behavior in the context of cultural heritage, regional and cultural differences and the general frameworks of consumer happiness and responsibility.

Given its focus, the book provides a unique view on the interplay of tourism consumption and tourist experiences, and presents a comprehensive selection of case studies to exemplify and discuss in detail the frameworks covered and the current state of practice. 

Editors and Affiliations

  • School of Tourism and Hotel Management, Dokuz Eylül University, İzmir, Turkey

    Metin Kozak

  • Faculty of Tourism, Anadolu University, Eskişehir, Turkey

    Nazmi Kozak

About the editors

Metin Kozak is Professor of Tourism in the School of Tourism and Hospitality Management at Dokuz Eylul University, Turkey. He holds both Master's and PhD degrees in tourism management. His research focuses on consumer behavior, benchmarking, destination management and marketing, and sustainability. He acts as the co-editor of Anatolia: An International Journal of Tourism and Hospitality Research and has been to various universities in the US, Europe and Asia as a visiting scholar.Nazmi Kozak is Professor of Tourism in the School of Tourism and Hospitality Management, Anadolu University, Turkey. He gaines both his Master's and PhD degrees in tourism management. His research activities focus on tourism marketing, history of tourism, and bibliometrics. He is the Editor of Anatolia: Turizm Arastirmalari Dergisi and the co-editor of Anatolia: An International Journal of Tourism and Hospitality Research and has been to several universities in the US as a visiting scholar.

Bibliographic Information

  • Book Title: Tourist Behavior

  • Book Subtitle: An Experiential Perspective

  • Editors: Metin Kozak, Nazmi Kozak

  • Series Title: Tourism, Hospitality & Event Management

  • DOI: https://doi.org/10.1007/978-3-319-78553-0

  • Publisher: Springer Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: Springer International Publishing AG, part of Springer Nature 2018

  • Hardcover ISBN: 978-3-319-78552-3Published: 27 April 2018

  • Softcover ISBN: 978-3-030-08729-6Published: 26 December 2018

  • eBook ISBN: 978-3-319-78553-0Published: 18 April 2018

  • Series ISSN: 2510-4993

  • Series E-ISSN: 2510-5000

  • Edition Number: 1

  • Number of Pages: XV, 201

  • Topics: Tourism Management, Consumer Behavior, Applied Psychology

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