Overview
- Sheds light on the interplay of tourism consumption and tourist experiences
- Discusses tourist behavior in a wide range of contexts
- Provides a wealth of case studies on specific aspects of tourist behavior
Part of the book series: Tourism, Hospitality & Event Management (THEM)
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Table of contents (13 chapters)
Keywords
About this book
This book examines and analyzes tourism consumption and tourist experiences, employing a systematic and case study-driven perspective. Covering approaches with a wider geographical background, it considers issues like tourism place experience and co-creation, as well as the behavior of tourists on guided tours, at trade shows and exhibitions, and in museums. Dedicated chapters deal with the aspect of customer satisfaction in places such as hotels or restaurants. In closing, the book highlights tourist behavior in the context of cultural heritage, regional and cultural differences and the general frameworks of consumer happiness and responsibility.
Given its focus, the book provides a unique view on the interplay of tourism consumption and tourist experiences, and presents a comprehensive selection of case studies to exemplify and discuss in detail the frameworks covered and the current state of practice.
Editors and Affiliations
About the editors
Bibliographic Information
Book Title: Tourist Behavior
Book Subtitle: An Experiential Perspective
Editors: Metin Kozak, Nazmi Kozak
Series Title: Tourism, Hospitality & Event Management
DOI: https://doi.org/10.1007/978-3-319-78553-0
Publisher: Springer Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer International Publishing AG, part of Springer Nature 2018
Hardcover ISBN: 978-3-319-78552-3Published: 27 April 2018
Softcover ISBN: 978-3-030-08729-6Published: 26 December 2018
eBook ISBN: 978-3-319-78553-0Published: 18 April 2018
Series ISSN: 2510-4993
Series E-ISSN: 2510-5000
Edition Number: 1
Number of Pages: XV, 201
Topics: Tourism Management, Consumer Behavior, Applied Psychology