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Technology, Work and Globalization

Dynamic Innovation in Outsourcing

Theories, Cases and Practices

Editors: Willcocks, Leslie P., Oshri, Ilan, Kotlarsky, Julia (Eds.)

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    • Offers strategy and tools to achieve innovation through outsourcing engagements
    • Provides insights from leading figures in the area of outsourcing
    • Includes dozens of real-life case studies
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eBook $119.00
price for USA in USD (gross)
  • ISBN 978-3-319-75352-2
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $159.00
price for USA in USD
  • ISBN 978-3-319-75351-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $159.00
price for USA in USD
  • ISBN 978-3-030-09209-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to ensure informed decision-making at every stage, this book also includes collaborative structures and metrics to measure outcomes. Written by leading figures in the area of outsourcing, this book offers both the academic rigor and the hands-on experience based on dozens of cases that walk the reader from the very beginning of the outsourcing journey to the successful delivery of transformative innovations.

About the authors

Leslie P. Willcocks is Professor in Technology, Work and Globalization at the Department of Management at the London School of Economics and Political Science, UK. He heads the LSE’s Outsourcing Unit research centre and is Editor-in-Chief of the Journal of Information Technology.  Previously he taught at Oxford University for nine years. His doctorate is from the University of Cambridge.

Ilan Oshri is Professor of technology and globalisation at Loughborough University, UK. He is the author of Offshoring Strategies: Evolving Captive Centers Models (MIT Press, 2011), and the co-author of The Handbook of Global Outsourcing and Offshoring (Palgrave, 2015). He has co-authored 13 books and published numerous articles in academic and professional journals. His work on outsourcing was featured on BBC Radio 4 and in BusinessWeek, The Financial Times and many other outlets. Ilan is a regular speaker in international conferences and a keynote speaker in corporate and industry events.

Julia Kotlarsky is a Professor of Technology and Global Sourcing at Aston Business School, UK. Her research interests revolve around outsourcing and offshoring of services, globally distributed teams, knowledge and innovation. She has published her work in numerous journals including MIS Quarterly, the European Journal of Information Systems, the Journal of Strategic Information Systems and Communication Research. Julia has published 12 books, among them The Handbook of Global Outsourcing and Offshoring. She serves as Associate Editor for MIS Quarterly and Senior Editor for the Journal of Information Technology, and is co-founder of the annual Global Sourcing Workshop.

Table of contents (9 chapters)

Table of contents (9 chapters)
  • Why Innovation and Why Now?

    Pages 3-26

    Willcocks, Leslie P. (et al.)

  • Outsourcing Reframed: Delivering on Collaborative Innovation

    Pages 29-55

    Willcocks, Leslie P. (et al.)

  • Strange Bedfellows No More: Researching Business Process Outsourcing and Dynamic Innovation

    Pages 57-94

    Lacity, Mary (et al.)

  • What Client Firms Want and Are Willing to Do to Achieve Innovation from Their Suppliers: Insights from the Nordic, Italian, and British Outsourcing Sectors

    Pages 95-130

    Oshri, Ilan (et al.)

  • Relational and Contractual Governance for Innovation

    Pages 131-166

    Oshri, Ilan (et al.)

Buy this book

eBook $119.00
price for USA in USD (gross)
  • ISBN 978-3-319-75352-2
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $159.00
price for USA in USD
  • ISBN 978-3-319-75351-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $159.00
price for USA in USD
  • ISBN 978-3-030-09209-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Dynamic Innovation in Outsourcing
Book Subtitle
Theories, Cases and Practices
Editors
  • Leslie P. Willcocks
  • Ilan Oshri
  • Julia Kotlarsky
Series Title
Technology, Work and Globalization
Copyright
2018
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-3-319-75352-2
DOI
10.1007/978-3-319-75352-2
Hardcover ISBN
978-3-319-75351-5
Softcover ISBN
978-3-030-09209-2
Edition Number
1
Number of Pages
XXX, 325
Number of Illustrations
49 b/w illustrations
Topics