ISO 9001, ISO 14001, and New Management Standards

1. Front Matter

   Pages i-viii

   PDF

2. Three Decades of Dissemination of ISO 9001 and Two of ISO 14001: Looking Back and Ahead

   • Iñaki Heras-Saizarbitoria, Olivier Boiral, Erlantz Allur

   Pages 1-15

3. What Drives the Quality of Certifiable Management System Standards Implementation? Insights from the ISO 9001 Standard

   • Konstantinos Iatridis, Effie Kesidou

   Pages 17-38

4. ISO 14001 Adoption and Environmental Performance: The Case of Manufacturing in Sweden

   • Thomas Zobel

   Pages 39-57

5. Adopting ISO Management Standards in Africa: Barriers and Cultural Challenges

   • Christian Valery Tayo Tene, Alexander Yuriev, Olivier Boiral

   Pages 59-82

6. Implementing Service Management Standards: Motivations and Key Factors

   • Cots Santi, Casadesús Martí

   Pages 83-96

7. The Internalization of a Sectorial Standard for Quality Management: A Qualitative Analysis in Tourism

   • Juan-José Tarí, José F. Molina-Azorín, Jorge Pereira-Moliner, María D. López-Gamero

   Pages 97-108

8. Drivers, Obstacles and Benefits of the Adoption of SA8000: A Survey in Italian Companies

   • Iñaki Heras-Saizarbitoria, Giovanna Talamazzi, Francesco Testa, Olivier Boiral

   Pages 109-130

9. Adopting ISO/TS 16949 and IATF 16949 Standards: An Exploratory and Preliminary Study

   • Iker Laskurain, German Arana, Iñaki Heras-Saizarbitoria

   Pages 131-143

10. Implementing the ISO 50001 System: A Critical Review

    • Alexander Yuriev, Olivier Boiral

    Pages 145-175

11. Conflicts Arising in the Generation Process of the ISO 45001 Standard

    • Iñaki Heras-Saizarbitoria, Ander Ibarloza, Alberto Díaz de Junguitu

    Pages 177-191

12. A Supply Chain View on Certification Standards: Does Supply Chain Certification Improve Performance Outcomes?

    • Frank Wiengarten, George Onofrei, Paul Humphreys, Brian Fynes

    Pages 193-214

This book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards (e.g. SA8000, ISO/TS 16949). Detailed information is provided on the signaling value of different management standards and on the new ISO standards for management systems, such as ISO 50001 and ISO 45001, relating to energy management and occupational health and safety. The role of audits in ensuring compliance with the standards and achievement of objectives is also carefully considered. The volume examines avenues for further research and emerging challenges. In offering an integrated, holistic perspective on ISO management system standards, this book will have wide appeal for academics, public decision-makers, and practitioners in the field of quality and environmental management.

• ISO 9001
• ISO 14001
• ISO 9000
• ISO 45001
• ISO 50001
• Management system standards
• International MSS
• ISO certificates
• Business performance
• Standards for administrative processes
• Quality management
• Environmental management
• SA8000
• ISO/TS 16949
• IATF 16949
• quality control, reliability, safety and risk

• Department of Management, University of the Basque Country, Donostia-San Sebastián, Spain

  Iñaki Heras-Saizarbitoria

Iñaki Heras-Saizarbitoria is Full Professor of Business Organization at the University of the Basque Country. He has held this position since 1993 and from 2007 to 2012 served as Dean of the School of Business Administration of San Sebastian at the university. Prof. Dr. Heras Saizarbitoria has participated as the main researcher in several projects financed by the University of the Basque Country, the Basque Administration, and the Spanish Government. He has previously published more than ten specialized books and reports on Business Organization and Public Administration Policies and is the author of more than 100 articles in national and international indexed academic journals, including, since 2002, 52 in ISI-ranked journals.  

Policies and ethics