Measuring Operations Performance

ISO 9001, ISO 14001, and New Management Standards

Editors: Heras-Saizarbitoria, Inaki (Ed.)

  • Provides up-to-date information on ISO 9001, ISO 14001, and other management standards
  • Examines the role of audits in ensuring compliance with the standards
  • Offers an integrated, holistic perspective on ISO management system standards
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Buy this book

eBook $119.00
price for USA in USD (gross)
  • ISBN 978-3-319-65675-5
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $159.99
price for USA in USD
  • ISBN 978-3-319-65674-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards (e.g. SA8000, ISO/TS 16949). Detailed information is provided on the signaling value of different management standards and on the new ISO standards for management systems, such as ISO 50001 and ISO 45001, relating to energy management and occupational health and safety. The role of audits in ensuring compliance with the standards and achievement of objectives is also carefully considered. The volume examines avenues for further research and emerging challenges. In offering an integrated, holistic perspective on ISO management system standards, this book will have wide appeal for academics, public decision-makers, and practitioners in the field of quality and environmental management.

About the authors

Iñaki Heras-Saizarbitoria is Full Professor of Business Organization at the University of the Basque Country. He has held this position since 1993 and from 2007 to 2012 served as Dean of the School of Business Administration of San Sebastian at the university. Prof. Dr. Heras Saizarbitoria has participated as the main researcher in several projects financed by the University of the Basque Country, the Basque Administration, and the Spanish Government. He has previously published more than ten specialized books and reports on Business Organization and Public Administration Policies and is the author of more than 100 articles in national and international indexed academic journals, including, since 2002, 52 in ISI-ranked journals.  

Table of contents (11 chapters)

  • Three Decades of Dissemination of ISO 9001 and Two of ISO 14001: Looking Back and Ahead

    Heras-Saizarbitoria, Iñaki (et al.)

    Pages 1-15

  • What Drives the Quality of Certifiable Management System Standards Implementation? Insights from the ISO 9001 Standard

    Iatridis, Konstantinos (et al.)

    Pages 17-38

  • ISO 14001 Adoption and Environmental Performance: The Case of Manufacturing in Sweden

    Zobel, Thomas

    Pages 39-57

  • Adopting ISO Management Standards in Africa: Barriers and Cultural Challenges

    Tayo Tene, Christian Valery (et al.)

    Pages 59-82

  • Implementing Service Management Standards: Motivations and Key Factors

    Santi, Cots (et al.)

    Pages 83-96

Buy this book

eBook $119.00
price for USA in USD (gross)
  • ISBN 978-3-319-65675-5
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $159.99
price for USA in USD
  • ISBN 978-3-319-65674-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
ISO 9001, ISO 14001, and New Management Standards
Editors
  • Inaki Heras-Saizarbitoria
Series Title
Measuring Operations Performance
Copyright
2018
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing AG
eBook ISBN
978-3-319-65675-5
DOI
10.1007/978-3-319-65675-5
Hardcover ISBN
978-3-319-65674-8
Series ISSN
2363-9970
Edition Number
1
Number of Pages
VIII, 214
Number of Illustrations and Tables
33 b/w illustrations
Topics