Authors:
- Presents an extension of the user behaviour simulation of an existing tool for automatic usability evaluation
- Describes a parameter-based data model, as well as a related framework to uniformly describe multimodal human-computer interactions
- Proposes a new two-stage method for the evaluation of user behaviour simulations
- Includes supplementary material: sn.pub/extras
Part of the book series: T-Labs Series in Telecommunication Services (TLABS)
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Table of contents (8 chapters)
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Front Matter
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Back Matter
About this book
This book describes an extension of the user behaviour simulation (UBS) of an existing tool for automatic usability evaluation (AUE). This extension is based upon a user study with a smart home system. It uses technical-sociological methods for the execution of the study and the analysis of the collected data. A comparison of the resulting UBS with former UBSs, as well as the empirical data, shows that the new simulation approach outperforms the former simulation. The improvement affects the prediction of dialogue metrics that are related to dialogue efficiency and dialogue effectiveness.
Furthermore, the book describes a parameter-based data model, as well as a related framework. Both are used to uniformly describe multimodal human-computer interactions and to provide such descriptions for usability evaluations. Finally, the book proposes a new two-stage method for the evaluation of UBSs. The method is based on the computation of a distance measures between two dialogue corpora and the pair-wise comparison of distances among several dialogue corpora.
Authors and Affiliations
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Quality and Usability Lab, Technische Universität Berlin, Berlin, Germany
Stefan Hillmann
Bibliographic Information
Book Title: Simulation-Based Usability Evaluation of Spoken and Multimodal Dialogue Systems
Authors: Stefan Hillmann
Series Title: T-Labs Series in Telecommunication Services
DOI: https://doi.org/10.1007/978-3-319-62518-8
Publisher: Springer Cham
eBook Packages: Engineering, Engineering (R0)
Copyright Information: Springer International Publishing AG 2018
Hardcover ISBN: 978-3-319-62517-1Published: 11 December 2017
Softcover ISBN: 978-3-319-87333-6Published: 27 May 2018
eBook ISBN: 978-3-319-62518-8Published: 23 November 2017
Series ISSN: 2192-2810
Series E-ISSN: 2192-2829
Edition Number: 1
Number of Pages: XXX, 240
Number of Illustrations: 31 b/w illustrations
Topics: Signal, Image and Speech Processing, User Interfaces and Human Computer Interaction