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T-Labs Series in Telecommunication Services

Simulation-Based Usability Evaluation of Spoken and Multimodal Dialogue Systems

Authors: Hillmann, Stefan

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  • Presents an extension of the user behaviour simulation of an existing tool for automatic usability evaluation
  • Describes a parameter-based data model, as well as a related framework to uniformly describe multimodal human-computer interactions
  • Proposes a new two-stage method for the evaluation of user behaviour simulations
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  • ISBN 978-3-319-62518-8
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Softcover $169.99
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  • ISBN 978-3-319-87333-6
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About this book

This book describes an extension of the user behaviour simulation (UBS) of an existing tool for automatic usability evaluation (AUE). This extension is based upon a user study with a smart home system. It uses technical-sociological methods for the execution of the study and the analysis of the collected data. A comparison of the resulting UBS with former UBSs, as well as the empirical data, shows that the new simulation approach outperforms the former simulation. The improvement affects the prediction of dialogue metrics that are related to dialogue efficiency and dialogue effectiveness.

Furthermore, the book describes a parameter-based data model, as well as a related framework. Both are used to uniformly describe multimodal human-computer interactions and to provide such descriptions for usability evaluations. Finally, the book proposes a new two-stage method for the evaluation of UBSs. The method is based on the computation of a distance measures between two dialogue corpora and the pair-wise comparison of distances among several dialogue corpora.

About the authors

Table of contents (8 chapters)

Table of contents (8 chapters)

Buy this book

eBook $129.00
price for USA in USD
  • ISBN 978-3-319-62518-8
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $169.99
price for USA in USD
  • ISBN 978-3-319-62517-1
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually ready to be dispatched within 3 to 5 business days.
Softcover $169.99
price for USA in USD
  • ISBN 978-3-319-87333-6
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually ready to be dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Simulation-Based Usability Evaluation of Spoken and Multimodal Dialogue Systems
Authors
Series Title
T-Labs Series in Telecommunication Services
Copyright
2018
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing AG
eBook ISBN
978-3-319-62518-8
DOI
10.1007/978-3-319-62518-8
Hardcover ISBN
978-3-319-62517-1
Softcover ISBN
978-3-319-87333-6
Series ISSN
2192-2810
Edition Number
1
Number of Pages
XXX, 240
Number of Illustrations
31 b/w illustrations
Topics

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