Overview
- Incorporates interdisciplinary perspectives from the fields of management, medicine, nursing, social science and healthcare
- Explores an International scope, with contributions covering eight countries
- Discusses the use of social movement ideas to enroll change agents
- Includes supplementary material: sn.pub/extras
Part of the book series: Organizational Behaviour in Healthcare (OBHC)
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Table of contents (17 chapters)
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Front Matter
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Quality Improvement: Aims, Approaches and Context
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Front Matter
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Embedding and Spreading Quality
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Front Matter
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Agents, Co-producers and Recipients of Quality Care
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Front Matter
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Keywords
About this book
Reflecting the challenges and opportunities of achieving improvement in healthcare systems, the contributions of this innovative new text lend depth and nuance to an increasing area of academic debate. Encompassing context, processes and agency, Managing Improvements in Healthcare addresses the task of attaining, embedding and sustaining improvement in the industry. The book begins by offering insight into the different valued aspects of quality, providing specific examples of national and organizational interventions in pursuit of improvement. The second part focuses on strategies for embedding good practice and ensuring the spread of high quality through knowledge mobilization, and the final part draws attention to the different groups of change agents involved in delivering, co-creating and benefitting from quality improvement. This inventive text will be insightful to those researchers interested in healthcare and organization, looking to transform theory into policy andpractice.
Editors and Affiliations
About the editors
Aoife M. McDermott is Reader in Human Resource Management at Cardiff Business School, and coordinator of Cardiff Health Organization and Policy Studies group, UK. Her research considers the people aspects of service delivery and improvement in healthcare. She is currently a trustee of the Society for Studies in Organizing Healthcare (SHOC).
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Martin Kitchener is Dean of Cardiff Business School, UK. Alongside his interest in the development of public value governance models in higher education, Martin’s research concentrates on issues of organization, performance, and policy in health and social care. Martin is currently a trustee of SHOC.
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Mark Exworthy is Professor of Health Policy and Management, at the Health Services Management Centre, University of Birmingham, UK. His research interests relate to professions, decentralization, policy implementation and health policy reform. He is currently the Secretary of SHOC.>
Bibliographic Information
Book Title: Managing Improvement in Healthcare
Book Subtitle: Attaining, Sustaining and Spreading Quality
Editors: Aoife M. McDermott, Martin Kitchener, Mark Exworthy
Series Title: Organizational Behaviour in Healthcare
DOI: https://doi.org/10.1007/978-3-319-62235-4
Publisher: Palgrave Macmillan Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2018
Hardcover ISBN: 978-3-319-62234-7Published: 23 October 2017
Softcover ISBN: 978-3-319-87266-7Published: 24 August 2018
eBook ISBN: 978-3-319-62235-4Published: 10 October 2017
Series ISSN: 2662-1045
Series E-ISSN: 2662-1053
Edition Number: 1
Number of Pages: XXXVII, 327
Number of Illustrations: 9 b/w illustrations
Topics: Health Care Management, Sustainability Management, Quality Control, Reliability, Safety and Risk, Business Strategy/Leadership, Organization