The Bright Side and the Dark Side of Patient Empowerment

1. Front Matter

   Pages i-xix

   PDF

2. Contextualizing Patient Empowerment

   • Rocco Palumbo

   Pages 1-21

3. The Bright Side of Patient Empowerment

   • Rocco Palumbo

   Pages 23-45

4. The Dark Side of Patient Empowerment

   • Rocco Palumbo

   Pages 47-61

5. The Role of Health Literacy in Empowering Patients

   • Rocco Palumbo

   Pages 63-78

6. Correction to: The Dark Side of Patient Empowerment

   • Rocco Palumbo

   Pages C1-C1

7. Back Matter

   Pages 79-84

   PDF

Patient empowerment as a key component in the future of healthcare systems is the focus of this concise in-depth analysis. It begins by defining patient empowerment as a collaborative partnership linking patients, providers, and systems, and examines the roles of health literacy, provider-patient and system-patient communication, and patient-centered care in the empowerment process. Models of positive and negative empowerment identify optimum conditions when patient and provider participate in service design and delivery as well as pitfalls and risks to patient and system when goals and input are mismatched. The book also translates concepts into practice with guidelines for empowerment strategies at the provider and organization levels to improve patient outcomes and system sustainability. 

Included in the coverage:

·         Empowering healthcare organizations to empower patients

·         A re-design of the patient-provider partnership

·         Patient empowerment: a requisite for sustainability

·         The risks of value co-destruction in service systems

·         The need for enlightening and managing the dark side of patient empowerment

·         Disentangling the relationship between individual health literacy and patient empowerment

Straightforwardly written as a call for proactive change, The Bright Side and the Dark Side of Patient Empowerment is an illuminating text for scholars interested in patient empowerment and patient engagement, policymakers and managers operating in the healthcare field, and healthcare and social care providers.

• patient empowerment initiatives
• value co-creation in the healthcare environment
• value co-destruction in the healthcare environment
• patient involvement
• patient enablement
• healthcare management
• healthcare service systems
• patient-centered approach to care
• healthcare reform
• traditional biomedical/industrial model of health care
• healthcare settings
• healthcare administration
• primary care
• hospital care
• patient participation
• health system reforms
• design and delivery of health services
• provision of care
• sustainable health care

“Patient empowerment is the focus of this brief report, which attempts to define this concept and determine the gaps in knowledge regarding patient empowerment and how to implement it in clinical or research situations. … the author aims to attract readers interested in healthcare management and public health, including students, scholars, health professionals, policy makers, and senior management. … This book is a nice addition to healthcare literature.” (Carole A. Kenner, Doody's Book Reviews, July, 2017)

• Department of Management and Innovation Systems, University of Salerno, Fisciano, Italy

  Rocco Palumbo

Rocco Palumbo, PhD, is a research fellow in Organizational Studies in the Department of Management and Innovation Systems and adjunct professor of Organizational Structuring and Accounting at the University of Salerno in Salerno, Italy. Dr. Palumbo is also adjunct professor of Organizational Studies at the School of Medicine at the University of Naples, Italy. 

Policies and ethics