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Lecture Notes in Business Information Processing

Exploring Services Science

8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings

Editors: Za, Stefano, Drăgoicea, Monica, Cavallari, Maurizio (Eds.)

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  • ISBN 978-3-319-56925-3
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About this book

This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017.
The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services. The presented papers were organized in topical sections named: theoretical contributions: literature analysis and conceptual models; service systems analysis and design; service organizations case studies and practices; and sustainability: service ecosystems, environment control and transportation.


Table of contents (33 chapters)

Table of contents (33 chapters)
  • Tracing the Roots of the Organizational Benefits of IT Services

    Pages 3-11

    Za, Stefano (et al.)

  • Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review

    Pages 12-23

    Seebacher, Stefan (et al.)

  • FabLabs as Platforms for Digital Fabrication Services: A Literature Analysis

    Pages 24-37

    Savastano, Marco (et al.)

  • IT-Support in Workplace Health Promotion: Mobile Apps on the Rise

    Pages 38-50

    Nuryan Dehkordi, Fujan (et al.)

  • New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon?

    Pages 51-63

    Reis, João (et al.)

Buy this book

eBook $64.99
price for USA in USD
  • ISBN 978-3-319-56925-3
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $84.99
price for USA in USD
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Bibliographic Information

Bibliographic Information
Book Title
Exploring Services Science
Book Subtitle
8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings
Editors
  • Stefano Za
  • Monica Drăgoicea
  • Maurizio Cavallari
Series Title
Lecture Notes in Business Information Processing
Series Volume
279
Copyright
2017
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing AG
eBook ISBN
978-3-319-56925-3
DOI
10.1007/978-3-319-56925-3
Softcover ISBN
978-3-319-56924-6
Series ISSN
1865-1348
Edition Number
1
Number of Pages
XVII, 432
Number of Illustrations
104 b/w illustrations
Topics