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On the Nature of Effective CIO/CEO Communication

Evidence from an Interview Study

  • Book
  • © 2017

Overview

Authors:
  1. Alexander Hütter

    1. Johannes Kepler University of Linz, Department of Business Informatics, Linz, Austria

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  2. Thomas Arnitz

    1. Johannes Kepler University of Linz, Department of Business Informatics, Linz, Austria

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  3. René Riedl

    1. University of Applied Sciences Upper Austria , Steyr, Austria

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  • Examines the effectiveness and efficiency of communication between CIO and CEO
  • Explores the effect of CIO/CEO interaction on the role of IT in an organization
  • Includes results from twelve high level interviews in manufacuring and retail organizations
  • Includes supplementary material: sn.pub/extras

Part of the book series: SpringerBriefs in Information Systems (BRIEFSINORMAT)

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Table of contents (1 chapter)

  1. Front Matter

    Pages i-v
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  2. On the Nature of Effective CIO/CEO Communication: Evidence from an Interview Study

    • Alexander Hütter, Thomas Arnitz, René Riedl
    Pages 1-41

  3. Back Matter

    Pages 43-51
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Keywords

About this book

This book examines the effectiveness of communication between chief information officer (CIO) and chief executive officer (CEO) and its impact on the role of information technology (IT) in an organization. The book is empirically based on interviews with CIO/CEO pairs from twelve organizations in the manufacturing and retail industries. It examines how CIOs and CEOs can achieve effectiveness in their communication, including insights into antecedents and consequences of communication effectiveness. Based on the interview data the authors develop a CIO/CEO communication model with which CIOs and CEOs can gain new insights into the efficiency of their interactions, likely resulting in higher levels of shared understanding regarding the role of IT in their organization.

Authors and Affiliations

  • Johannes Kepler University of Linz, Department of Business Informatics, Linz, Austria

    Alexander Hütter

  • Johannes Kepler University of Linz, Department of Business Informatics, Linz, Austria

    Thomas Arnitz

  • University of Applied Sciences Upper Austria , Steyr, Austria

    René Riedl

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