Information and Communication Technologies in Organizations and Society

1. Front Matter

   Pages i-xiii

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2. ICT and the Pursue of Public Good

   1. Front Matter

      Pages 1-1

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   2. One-Stop Government in Italy and the Lebanon: When the Law Alone Is no Silver Bullet

      • Walter Castelnovo, Maddalena Sorrentino, Rania Fakhoury, Marco De Marco

      Pages 3-21

   3. Cloud Computing: Risks and Opportunities for Corporate Social Responsibility

      • Norberto Patrignani, Marco De Marco, Rania Fakhoury, Maurizio Cavallari

      Pages 23-32

   4. The Electronic Health Record: A Comparison of Some European Countries

      • Sabrina Bonomi

      Pages 33-50

   5. The Value of ICT Applications: Linking Performance, Accountability and Transparency in Public Administrations

      • Danila Scarozza, Alessandro Hinna, Stefano Scravaglieri, Marta Trotta

      Pages 51-70

   6. An Integrated Drugs Logistics Management System: A Case Study in the Healthcare Sector

      • Roberta Pinna, Pier Paolo Carrus, Fabiana Marras

      Pages 71-84

   7. Smart City and ICT. Shaping Urban Space for Better Quality of Life

      • Renata Paola Dameri

      Pages 85-98

3. ICT, Innovation and Organizational Change

   1. Front Matter

      Pages 99-99

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   2. A Framework of Mechanisms for Integrating Emerging Technology Innovations in IT Services Companies

      • Nabil Georges Badr

      Pages 101-123

   3. Relating ICT to Organizational Change in Research and Practice

      • Moufida Sadok, Peter Bednar

      Pages 125-139

   4. e-Business Assimilation Levels in Lebanon

      • Mary Ann B. El Rassi, Antoine Harfouche

      Pages 141-160

   5. Supply Chain Management and the Role of ICT: DART-SCM Perspective

      • Lucia Aiello, Iana Dulskaia, Maria Menshikova

      Pages 161-176

   6. How Subjective Age and Age Similarity Foster Organizational Knowledge Sharing: A Conceptual Framework

      • Alessandra Lazazzara, Stefano Za

      Pages 177-190

   7. Information Technologies and Quality Management. Towards a New Idea of Quality?

      • Teresina Torre

      Pages 191-204

   8. Acquihiring: A New Process for Innovation and Organizational Learning

      • Roberta Fantasia

      Pages 205-214

   9. The Optimization of the HRM at the “LSCA” in an Economy with Delay in Modernization of Systems

      • Claude Chammaa

      Pages 215-231

4. Interacting in an ICT-Enabled Relational Landscape

   1. Front Matter

      Pages 233-233

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   2. The Brand Website as a Means of Reviving Memories and Imaginary

      • Imed Ben Nasr, Lisa Thomas, Jean François Trinquecoste, Ibtissame Abaidi

      Pages 235-248

   3. Location Privacy Apprehensions in Location-Based Services Among Literate and Semi-literate Users

      • Wen Yong Chua, Klarissa T. T. Chang, Maffee Peng-Hui Wan

      Pages 249-262

This book presents a collection of original research papers focusing on emerging issues regarding the role of information and communication technologies in organizations, inter-organizational systems, and society. It adopts an inter-disciplinary approach, allowing for the integration of contributions from various disciplines such as information systems, organizational studies, marketing, accounting, and social sciences. This book offers valuable insights not only for scholars, but also for practitioners, managers, and policy makers. The book is a compilation of the best research papers – originally double blind, peer-reviewed contributions – presented at the ICTO 2015 conference held in Paris.

• information systems
• e-government
• e-commerce
• e-health
• organisational innovation
• ICT

• Dipartimento di Economia Aziendale, University of Verona, Verona, Italy

  Francesca Ricciardi

• Nanterre La Défense, Université Paris Ouest, Paris, France

  Antoine Harfouche

Francesca Ricciardi, PhD, is a Research Fellow in Management at the University of Verona, Italy. She is also a lecturer of “Business Culture” at the University of Genova, Italy, and a Visiting Lecturer in “Research Methods” for winter semester 2014-2015 at the Université Nanterre la Défence, Paris, France. She regularly teaches at several postgraduate and master programmes. Her research interests span themes such as inter- and intra-organizational relationships, knowledge networks, smart cities, and the innovative management of the commons. She has published more than 40 studies on these subjects, including international journal articles, monographs, book chapters, and conference papers. Before completely dedicating herself to research and teaching, she worked as a consultant, gaining experience in the fields of facility management, project management, organizational innovation and human resources.
Antoine Harfouche is an Associate Professor at Paris Ouest Nanterre La Défense University. He is also member of the CEROS research center. Previously he was an assistant professor, member of the VALLOREM at the Francois-Rabelais University of Tours. The author of almost a dozen of articles, he works on Information and Communication Technologies for Development, such as e-Government, e-Business and e-Services in developing countries. His research is mainly quantitative based on Structural Equation Modelling.

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