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Trust and Communication in a Digitized World

Models and Concepts of Trust Research

  • Book
  • © 2016

Overview

Editors:
  1. Bernd Blöbaum

    1. University of Münster, Münster, Germany

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  • Provides a comprehensive overview of trust research in the Internet era
  • Demonstrates interdisciplinary approaches to trust research
  • Presents concepts and models of trust research in digital environments
  • Includes supplementary material: sn.pub/extras

Part of the book series: Progress in IS (PROIS)

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Table of contents (14 chapters)

  1. Front Matter

    Pages i-xii
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  2. Trust, Communication, Digitalization as Field of Research

    1. Front Matter

      Pages 1-1
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    2. Key Factors in the Process of Trust. On the Analysis of Trust under Digital Conditions

      • Bernd Blöbaum
      Pages 3-25

    3. Relational Trust and Distrust: Ingredients of Face-to-Face and Media-based Communication

      • Anil Kunnel, Thorsten Quandt
      Pages 27-49

  3. Concepts and Models of Trust Research in Media, Sport, Science, Economy, and Social Relations

    1. Front Matter

      Pages 51-51
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    2. Trust in Online Journalism

      • Katherine M. Grosser, Valerie Hase, Bernd Blöbaum
      Pages 53-73

    3. Examining Journalist’s Trust in Sources: An Analytical Model Capturing a Key Problem in Journalism

      • Florian Wintterlin, Bernd Blöbaum
      Pages 75-90

    4. Trust in Organizations: The Significance and Measurement of Trust in Corporate Actors

      • Christian Wiencierz, Ulrike Röttger
      Pages 91-111

    5. Trust as an Action: About the Overrated Significance of Trust in Information Sources in a Digitized World

      • Sarah Westphal, Bernd Blöbaum
      Pages 113-124

    6. Trust Processes in Sport in the Context of Doping

      • Dennis Dreiskämper, Katharina Pöppel, Daniel Westmattelmann, Gerhard Schewe, Bernd Strauss
      Pages 125-141

    7. Trust in Science and the Science of Trust

      • Friederike Hendriks, Dorothe Kienhues, Rainer Bromme
      Pages 143-159

    8. New Ways of Working: Chances and Challenges for Trust-Enhancing Leadership

      • Philipp Romeike, Christina Wohlers, Guido Hertel, Gerhard Schewe
      Pages 161-176

    9. Trust Fostering Competencies in Asynchronous Digital Communication

      • Jens Kanthak, Guido Hertel
      Pages 177-189

    10. Trust in Electronically Mediated Negotiations

      • Jens Mazei, Guido Hertel
      Pages 191-204

    11. Trust in the Information Systems Discipline

      • Ayten Öksüz, Nicolai Walter, Bettina Distel, Michael Räckers, Jörg Becker
      Pages 205-223

    12. Trust the Words: Insights into the Role of Language in Trust Building in a Digitalized World

      • Regina Jucks, Gesa A. Linnemann, Franziska M. Thon, Maria Zimmermann
      Pages 225-237

    13. Expecting Collective Privacy: A New Perspective on Trust in Online Communication

      • Ricarda Moll, Stephanie Pieschl
      Pages 239-251
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Keywords

About this book

This book explores models and concepts of trust in a digitized world. Trust is a core concept that comes into play in multiple social and economic relations of our modern life. The book provides insights into the current state of research while presenting the viewpoints of a variety of disciplines such as communication studies, information systems, educational and organizational psychology, sports psychology and economics. Focusing on an investigation of how the Internet is changing the relationship between trust and communication, and the impact this change has on trust research, this volume facilitates a greater understanding of these topics, thus enabling their employment in social relations. 

Reviews

“Each chapter begins with an abstract and ends with a list of references. … The topic of digital trust is significant, and this treatment is a worthwhile resource for scholars and practitioners.” (Brad Reid, Computing Reviews, computingreviews.com, September, 2016)

Editors and Affiliations

  • University of Münster, Münster, Germany

    Bernd Blöbaum

About the editor

Prof. Dr. Bernd Blöbaum is Speaker of the DGF Research Training Group "Trust and Communication in a Digitized World" at the University of Münster, Germany. He is Professor for Communication Studies with a focus on media theory and media practice at the Department of Communication.

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