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Diversity and Inclusion in Quality Patient Care

Editors: Martin, M.L., Heron, S., Moreno-Walton, L., Jones, A.W. (Eds.)

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  • First textbook dedicated to the ideas of cultural competency and diversity in emergency medicine with a focus on quality of patient care
  • Case studies illustrate cross-cultural tools and language consistent with the ACGME Next Accreditation System milestones
  • Discusses the sensitive treatment of diverse cultures of sexual orientation and identity, language barriers, disability, race, and ethnicity 
  • Addresses the physical and psychosocial components of quality care for disabled persons
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eBook $89.00
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  • ISBN 978-3-319-22840-2
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About this book

No other hospital department cares for patients as diverse as those who come to the Emergency Department (ED). These patients encompass all stages and positions of life and health. Many belong to distinct minority cultures defined by the patient's sexual orientation and gender identity, disability, spirituality, language, race, and ethnicity. It has been well documented that minorities experience inadequate emergency treatment and face poorer healthcare outcomes. Furthermore, research has established that the elderly, ethnic minorities, the poor, and persons with Medicaid coverage are more likely than other people to utilize the emergency department rather than primary care services. With the passage of the Affordable Care Act, particularly the Medicaid expansion, EDs across the United States are poised to care for an unprecedented number of underserved minorities. The need to equip emergency healthcare professionals to practice medicine that is culturally competent in the broadest possible sense has never been greater. Diversity and Inclusion in Quality Patient Care aims to fill this need.

About the authors

Marcus L. Martin, MD
Vice President and Chief Officer for Diversity and Equity
Professor of Emergency Medicine
University of Virginia School of Medicine
Department of Emergency Medicine
Charlottesville, VA, USA
Sheryl Heron, MD, MPH
Professor of Emergency Medicine
Vice Chair – Administrative Affairs
Assistant Dean Clinical Education & Student Affairs
Emory University School of Medicine
Atlanta, GA, USA
Lisa Moreno-Walton, MD, MS, MSCR
Professor of Emergency Medicine
Director of Emergency Medicine Research
Director of Diversity in Emergency Medicine
Department of Medicine, Section of Emergency Medicine
Louisiana State University Health Sciences Center- New Orleans
New Orleans, LA, USA
Managing Editor:
Anna Walker Jones, BA
Charlottesville, VA, USA

Table of contents (32 chapters)

Table of contents (32 chapters)
  • Defining Diversity in Quality Care

    Pages 3-9

    Nivet, Marc A., Ed.D., M.B.A. (et al.)

  • Racial/Ethnic Health Care Disparities and Inequities: Historical Perspectives

    Pages 11-21

    Brummer, Savoy, M.D. (et al.)

  • Educating Medical Professionals to Deliver Quality Health Care to Diverse Patient Populations

    Pages 23-30

    Martin, Marcus L., M.D. (et al.)

  • Culturally Competent Faculty

    Pages 31-38

    Ramalanjaona, Georges, M.D., D.Sc., M.B.A. (et al.)

  • Culturally Sensitive Care: A Review of Models and Educational Methods

    Pages 39-53

    Leflore, Antoine, M.D. (et al.)

Buy this book

eBook $89.00
price for USA in USD
  • ISBN 978-3-319-22840-2
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase

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Bibliographic Information

Bibliographic Information
Book Title
Diversity and Inclusion in Quality Patient Care
  • Marcus L. Martin
  • Sheryl Heron
  • Lisa Moreno-Walton
  • Anna Walker Jones
Springer International Publishing
Copyright Holder
Springer International Publishing Switzerland
eBook ISBN
Edition Number
Number of Pages
XX, 293
Number of Illustrations
3 b/w illustrations

*immediately available upon purchase as print book shipments may be delayed due to the COVID-19 crisis. ebook access is temporary and does not include ownership of the ebook. Only valid for books with an ebook version. Springer Reference Works and instructor copies are not included.