Public Administration and Information Technology

Social Media and Local Governments

Theory and Practice

Editors: Sobaci, Mehmet Zahid (Ed.)

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  • ​Provides an overview of the relationship between the local governments and social media
  • Investigates the benefits and risks of the facilitation of social media tools in local governments
  • Explores the efficacy of social media in managing and training local government personnel and the broader management of local public services​
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eBook $99.00
price for USA in USD
  • ISBN 978-3-319-17722-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • Immediate eBook download after purchase and usable on all devices
  • Bulk discounts available
Hardcover $149.99
price for USA in USD
Softcover $129.00
price for USA in USD
  • Customers within the U.S. and Canada please contact Customer Service at +1-800-777-4643, Latin America please contact us at +1-212-460-1500 (24 hours a day, 7 days a week). Pre-ordered printed titles are excluded from promotions.
  • Due: November 4, 2016
  • ISBN 978-3-319-35946-5
  • Free shipping for individuals worldwide. Please be advised Covid-19 shipping restrictions apply. Please review prior to ordering
  • Usually ready to be dispatched within 3 to 5 business days
About this book

Today, social media have attracted the attention of political actors and administrative institutions to inform citizens as a prerequisite of open and transparent administration, deliver public services, contact stakeholders, revitalize democracy, encourage the cross-agency cooperation, and contribute to knowledge management. In this context, the social media tools can contribute to the emergence of citizen-oriented, open, transparent and participatory public administration. Taking advantage of the opportunities offered by social media is not limited to central government. Local governments deploy internet-based innovative technologies that complement traditional methods in implementing different functions. This book focuses on the relationship between the local governments and social media, deals with the change that social media have caused in the organization, understanding of service provision, performance of local governments and in the relationships between local governments and their partners, and aims to advance our theoretical and empirical understanding of the growing use of social media by local governments. This book will be of interest to researchers and students in e-government, public administration, political science, communication, information science, and social media. Government officials and public managers will also find practical use recommendations for social media in several aspects of local governance

Table of contents (17 chapters)

Table of contents (17 chapters)
  • Social Media and Local Governments: An Overview

    Pages 3-21

    Sobaci, Mehmet Zahid

  • Designing Social Media Policy for Local Governments: Opportunities and Challenges

    Pages 23-36

    Köseoğlu, Özer (et al.)

  • Policymakers’ Perceptions on the Citizen Participation and Knowledge Sharing in Public Sector Delivery

    Pages 37-56

    Bolívar, Manuel Pedro Rodríguez

  • Facebook Use in Western European Local Governments: An Overall View

    Pages 59-77

    Bonsón, Enrique (et al.)

  • Social Media and Local Government in Canada: An Examination of Presence and Purpose

    Pages 79-94

    Gruzd, Anatoliy (et al.)

Buy this book

eBook $99.00
price for USA in USD
  • ISBN 978-3-319-17722-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • Immediate eBook download after purchase and usable on all devices
  • Bulk discounts available
Hardcover $149.99
price for USA in USD
Softcover $129.00
price for USA in USD
  • Customers within the U.S. and Canada please contact Customer Service at +1-800-777-4643, Latin America please contact us at +1-212-460-1500 (24 hours a day, 7 days a week). Pre-ordered printed titles are excluded from promotions.
  • Due: November 4, 2016
  • ISBN 978-3-319-35946-5
  • Free shipping for individuals worldwide. Please be advised Covid-19 shipping restrictions apply. Please review prior to ordering
  • Usually ready to be dispatched within 3 to 5 business days
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Bibliographic Information

Bibliographic Information
Book Title
Social Media and Local Governments
Book Subtitle
Theory and Practice
Editors
  • Mehmet Zahid Sobaci
Series Title
Public Administration and Information Technology
Series Volume
15
Copyright
2016
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing Switzerland
eBook ISBN
978-3-319-17722-9
DOI
10.1007/978-3-319-17722-9
Hardcover ISBN
978-3-319-17721-2
Softcover ISBN
978-3-319-35946-5
Series ISSN
2512-1812
Edition Number
1
Number of Pages
VIII, 335
Number of Illustrations
12 b/w illustrations, 12 illustrations in colour
Topics