Editors:
- Includes supplementary material: sn.pub/extras
Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 201)
Conference series link(s): IESS: International Conference on Exploring Services Science
Conference proceedings info: IESS 2015.
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Table of contents (27 papers)
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Front Matter
About this book
This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015.
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.
The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
Editors and Affiliations
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University of Porto, Porto, Portugal
Henriqueta Nóvoa
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Politehnica University of Bucharest, Bucharest, Romania
Monica Drăgoicea
Bibliographic Information
Book Title: Exploring Services Science
Book Subtitle: 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Editors: Henriqueta Nóvoa, Monica Drăgoicea
Series Title: Lecture Notes in Business Information Processing
DOI: https://doi.org/10.1007/978-3-319-14980-6
Publisher: Springer Cham
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: Springer International Publishing Switzerland 2015
Softcover ISBN: 978-3-319-14979-0Published: 04 February 2015
eBook ISBN: 978-3-319-14980-6Published: 06 January 2015
Series ISSN: 1865-1348
Series E-ISSN: 1865-1356
Edition Number: 1
Number of Pages: XII, 352
Number of Illustrations: 79 b/w illustrations
Topics: Services, Information Systems Applications (incl. Internet), IT in Business, Software Engineering, Computer Appl. in Administrative Data Processing