Medical Office Management

Developing and Managing Systems with High Quality Customer Service

Authors: Campiolo, Márcia R. F.

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    • Practical language for easy understanding of the administrative area for medical professionals
    • It brings a consistent sample of several areas that are part of medical service management
    • The book offers an integrated vision of management information, providing a broad overview of the possibilities for service management
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eBook $69.99
price for USA in USD (gross)
  • ISBN 978-3-319-13887-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $89.99
price for USA in USD
  • ISBN 978-3-319-13886-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

The present book aims to assist and guide medical doctors in any specialty to manage his/her own clinic or office, allowing a higher and better development of its team/staff and providing tools for a high quality service to patients and customers. It is devoted to be the background for any medical doctor’s success in personal career, serving as a foundation for professional growth. In last instance, Medical Office Management is intended to be a practical manual for easy day to day application in medical clinics.

About the authors

Marcia Campiolo is a psychologist specializing in Human Resources and health management area. She is the Administrative Director of the Brazilian Society of Ophthalmology, Editor of Ophthalmology Management journal and Columnist for DOC Magazine - health management. Speaker at medical conferences and consultant to clinics and hospitals. She is author of the books in Portuguese "Medical Office Management”(published by Cultura Medica and Guanabara Koogan) and “Medical Schedule” (published by Editora DOC), publications for doctors and health administrators. Member of the American Society of Ophthalmic Administration - ASOA.

Table of contents (11 chapters)

Table of contents (11 chapters)

Buy this book

eBook $69.99
price for USA in USD (gross)
  • ISBN 978-3-319-13887-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $89.99
price for USA in USD
  • ISBN 978-3-319-13886-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Medical Office Management
Book Subtitle
Developing and Managing Systems with High Quality Customer Service
Authors
Copyright
2016
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing Switzerland
eBook ISBN
978-3-319-13887-9
DOI
10.1007/978-3-319-13887-9
Softcover ISBN
978-3-319-13886-2
Edition Number
1
Number of Pages
XVI, 163
Number of Illustrations
16 b/w illustrations, 1 illustrations in colour
Topics