Information and Communication Technologies in Tourism 1997

1. Front Matter

   Pages I-XII

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2. Database and Advanced Information Systems

   1. A Meta-Data Driven Tourism Information System Prototype

      • Josef Küng, Richard Sikora, Roland R. Wagner, Wolfram Wöß

      Pages 1-9

   2. Geographical Information System Based Decision Support System for Tourism Planning and Development

      • Vahap Tecim

      Pages 10-19

   3. The Relevance of Meta Modeling and Data Warehouses for Executive Information Systems

      • R. Kirkgoeze, A. Kurz, H. Reiterer, A. M. Tjoa

      Pages 20-28

3. Intelligent Systems and Agents

   1. SnowNet: An Agent-Based Internet Tourist Information Service

      • A. Erni, M. C. Norrie

      Pages 29-38

   2. Expert systems as an important competitive advantage in tourism

      • N. Tödter, B. Brigl

      Pages 39-46

   3. Distributed software Agents for WWW-based Tourism Information Systems (DATIS)

      • Thomas Steiner

      Pages 47-56

   4. Realizing Travel Malls: A Logic Programming Based Approach

      • Subhasish Mazumdar

      Pages 57-66

4. Strategic Concepts, Realization Tools I

   1. Electronic Marketcoordination in the Travel Industry: The Role of Global Computer Reservation Systems

      • Axel Schulz

      Pages 67-74

   2. Informed Decision Making in Tourism Management Closing the Information Circuit

      • K. A. Froeschl, H. Werthner

      Pages 75-84

   3. The value of information technology: A case study and a framework

      • G. J. van der Pijl, H. T. M. van der Zee, P. M. A. Ribbers

      Pages 85-99

5. Strategic Concepts, Realization Tools II

   1. National Co-operation and Strategic Alliances

      • Kari Aanonsen

      Pages 100-109

   2. The New Network in the Norwegian Tourism Industry

      • Ingvar Tjostheim

      Pages 110-118

   3. The Future for Direct Retailing of Travel and Tourism Products: The Influence of Information Technology

      • Jacob Reinders, Michael Baker

      Pages 119-128

   4. The Promise of Information Technology in the Travel Industry

      • Brenda L. Dietrich, Jane L. Snowdon, JoAnn B. Washam

      Pages 129-139

6. Implementation Issues

   1. Federating Databases and Files: An Approach to a Uniform and Comfortable Interface to Heterogeneous Tourist Information Systems

      • Michael Höding

      Pages 140-149

   2. Clustering Distributed Complex Objects - Management and Performance

      • Vlad Wietrzyk, Mehmet A. Orgun, John M. Hughes

      Pages 150-159

   3. Mugla Tourism Information System

      • Sinan Neftçi, Cevdet Dengi, Cercis Ikiel, Shahpour Thaerzadeh

      Pages 160-168

   4. An Intelligent System for Tourism Information

      • A. S. Monat, G. Kern, P. Werly, S. Montenegro

      Pages 169-179

7. The Role of Internet and World Wide Web I

   1. TIS@WEB - Database Supported Tourist Information on the Web

      • F. Burger, P. Kroiß, B. Pröll, R. Richtsfeld, H. Sighart, H. Starck

      Pages 180-189

For the fourth time now, experts in tourism from various countries come to attend the ENTER conference in order to inform themselves and others about the current devel­ opments in the usage of information and communication technologies. The ENTER conference is thought as a platform for the exchange of ideas, experi­ ences, opinions, and visions among scientists and practitioners. The visions presented at the last three ENTER conferences have triggered many requirements of important on-going and planned projects in the application of communication and information technologies in tourism. The scope of the papers of this proceedings covers the most recent and relevant to­ pics in our area of interest. The sessions are primarily devoted to intelligent agents and systems, the future role of global (reservation) systems, the new. chances of data­ base applications due to the most recent technological developments. and above all the role of the Internet (and Intranet). I would like to express my cordial thanks to all institutions actively supporting this event, namely: • The Edinburgh & Lothian Tourist Board • The International Federation of Information Technology in Tourism (IFITT) Several people spent numerous hours organizing the scientific programme of EN­ TER. The names of most of them will appear in the following pages.

• WWW
• database
• information system
• multimedia

• Institut für Softwaretechnik, Technische Universitä Wien, Vienna, Austria

  A. Min Tjoa

Policies and ethics