Information Systems and Applications, incl. Internet/Web, and HCI IFIP-LNCS Volumes
cover

Electronic Government

20th IFIP WG 8.5 International Conference, EGOV 2021, Granada, Spain, September 7–9, 2021, Proceedings

Editors: Scholl, H.J., Gil-Garcia, J.R., Janssen, M., Kalampokis, E., Lindgren, I., Rodríguez Bolívar, M.P. (Eds.)

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About this book

This book constitutes the proceedings of the 20th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2021, held in Granada, Spain, in September 2021, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2021) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2021).

The 23 full papers presented were carefully reviewed and selected from 63 submissions. The papers are clustered under the following topical sections: digital transformation; digital services and open government; open data: social and technical perspectives; smart cities; and data analytics, decision making, and artificial intelligence.

Chapters "Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations when Using a SaaS Solution" and "Ronda: Real-time Data Provision, Processing and Publication for Open Data" are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

Table of contents (23 chapters)

Table of contents (23 chapters)
  • Data Science or Process Science? How to Promote the Next Digital Transformation in the Public Sector

    Pages 3-15

    Klischewski, Ralf

  • Digital Transformation Initiatives in Public Administration During the Covid-19 Pandemic in Brazil: Unveiling Challenges and Opportunities

    Pages 16-28

    Tavares, Ana Paula (et al.)

  • How to Redesign Government Processes for Proactive Public Services?

    Pages 29-40

    Kuhn, Peter (et al.)

  • Understanding Actor Roles in Inter-organizational Digital Public Services

    Pages 43-58

    Wouters, Stijn (et al.)

  • Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations When Using a SaaS Solution

    Pages 59-72

    Lundell, Björn (et al.)

Buy this book

eBook $69.99
price for USA in USD
  • ISBN 978-3-030-84789-0
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $89.99
price for USA in USD
  • ISBN 978-3-030-84788-3
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
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Bibliographic Information

Bibliographic Information
Book Title
Electronic Government
Book Subtitle
20th IFIP WG 8.5 International Conference, EGOV 2021, Granada, Spain, September 7–9, 2021, Proceedings
Editors
  • Hans Jochen Scholl
  • J. Ramon Gil-Garcia
  • Marijn Janssen
  • Evangelos Kalampokis
  • Ida Lindgren
  • Manuel Pedro Rodríguez Bolívar
Series Title
Information Systems and Applications, incl. Internet/Web, and HCI
Series Volume
12850
Copyright
2021
Publisher
Springer International Publishing
Copyright Holder
IFIP International Federation for Information Processing
eBook ISBN
978-3-030-84789-0
DOI
10.1007/978-3-030-84789-0
Softcover ISBN
978-3-030-84788-3
Edition Number
1
Number of Pages
XIX, 329
Number of Illustrations
17 b/w illustrations, 25 illustrations in colour
Topics