The Palgrave Handbook of Servitization

Editors: Kohtamäki, M., Baines, T., Rabetino, R., Bigdeli, A.Z., Kowalkowski, C., Oliva, R., Parida, V. (Eds.)

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  • Features diverse voices from seasoned practitioners, emerging researchers, and skilled scholars from a range of countries including Sweden, the United States, Finland, and Mexico,
  • The first volume to comprehensively assess the state of the field and provide suggestions for future research
  • Brings together world-renowned experts from a range of disciplines
  • Examines timely topics including supply chain management, value creation and the impact of digitisation
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eBook $189.00
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  • ISBN 978-3-030-75771-7
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Hardcover $249.99
price for USA in USD
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About this book

Manufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described as servitization, or lately as a digital servitization, is not a simple process.  Academic study has revealed that its issues are complex, problematic, contingent, and even paradoxical, involving multiple organizational layers, such as operations, strategic, relational, and even ecosystemic layers. Recent literature studies have called for improved theories in servitization, and even alternative narratives. In this handbook, the chapters take different perspectives towards servitization, digital servitization or Product-Service-Software systems, presenting and debating over concepts such as organizational transformation, change management, strategic management, business models, innovation and product-service operations. The handbook provides an opportunity to develop improved theoretical grounds for servitization, and thus to elaborate and develop the field further. This volume will be of great interest for the servitization community, including scholars, Ph.D. and master students, but also company managers, developers and consultants facilitating company’s servitization efforts.

About the authors

Marko Kohtamäki is a Professor of Strategy, and a director of the " Strategic Business Development" (SBD) research group at the University of Vaasa, Finland, and a visiting professor at Luleå University of Technology, Sweden and University of South-Eastern Norway, USN Business School, Norway.

Tim Baines is Professor of Operations Strategy and Executive Director of the Advanced Services Group at Aston University, UK.

Rodrigo Rabetino is an associate professor of strategy in the School of Management and a researcher in the" Strategic Business Development" (SBD) research group at the University of Vaasa, Finland.

Ali Ziaee Bigdeli is an Associate Professor of Industrial Service Innovation at The Advanced Services Group at Aston Business School, Aston University, UK.

Christian Kowalkowski is Professor of Industrial Marketing at the Institute of Technology at Linköping University in Sweden and Research Fellow at the Department of Marketing and Centre for Relationship Marketing and Service Management (CERS) at Hanken School of Economics in Helsinki, Finland.

Rogelio Oliva is the Bob and Kelly Jordan Professor of Business in the Department of Information and Operations Management at Mays Business School, USA, Adjunct Professor at the Zaragoza Logistics Center, Spain, and Research Affiliate at MIT Center for Transportation & Logistics, USA.

Vinit Parida is a chaired professor at entrepreneurship and innovation at Luleå University of Technology, Sweden, and a visiting professor at University of Vaasa, Finland and University of South-Eastern Norway, USN Business School, Norway.


Table of contents (33 chapters)

Table of contents (33 chapters)
  • Theoretical Landscape in Servitization

    Pages 1-23

    Kohtamäki, Marko (et al.)

  • Digital Servitization: How Manufacturing Firms Can Enhance Resource Integration and Drive Ecosystem Transformation

    Pages 27-39

    Kowalkowski, Christian (et al.)

  • Typologies of Manufacturer Identities in the Age of Smart Solutions

    Pages 41-56

    Huikkola, Tuomas (et al.)

  • PSS Business Models: A Structured Typology

    Pages 57-71

    Adrodegari, Federico (et al.)

  • Product-Service Systems in the Digital Era: Deconstructing Servitisation Business Model Typologies

    Pages 73-87

    Aas, Tor Helge (et al.)

Buy this book

eBook $189.00
price for USA in USD
  • ISBN 978-3-030-75771-7
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $249.99
price for USA in USD
  • ISBN 978-3-030-75770-0
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
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Bibliographic Information

Bibliographic Information
Book Title
The Palgrave Handbook of Servitization
Editors
  • Marko Kohtamäki
  • Tim Baines
  • Rodrigo Rabetino
  • Ali Ziaee Bigdeli
  • Christian Kowalkowski
  • Rogelio Oliva
  • Vinit Parida
Copyright
2021
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG
eBook ISBN
978-3-030-75771-7
DOI
10.1007/978-3-030-75771-7
Hardcover ISBN
978-3-030-75770-0
Edition Number
1
Number of Pages
XXXV, 540
Number of Illustrations
34 b/w illustrations, 18 illustrations in colour
Topics