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Information Systems and Applications, incl. Internet/Web, and HCI IFIP-LNCS Volumes

Responsible Design, Implementation and Use of Information and Communication Technology

19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6–8, 2020, Proceedings, Part II

Editors: Hattingh, M., Matthee, M., Smuts, H., Pappas, I., Dwivedi, Y.K., Mäntymäki, M. (Eds.)

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About this book

This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.*

The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections:

Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education

Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability

*Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled.

Table of contents (39 chapters)

Table of contents (39 chapters)
  • Enterprise Architectures in E-Governments Studies: Why, What and How?

    Pages 3-14

    Guo, Hong (et al.)

  • An e-Government Implementation Framework: A Developing Country Case Study

    Pages 15-27

    Apleni, Anele (et al.)

  • Institutional Effects on National Health Insurance Digital Platform Development and Use: The Case of Ghana

    Pages 28-38

    Renner-Micah, Anthony (et al.)

  • Toward Employee-Driven Digital Innovation in Public Organizations Through the Use of Action Design Research

    Pages 39-45

    Opland, Leif Erik (et al.)

  • A Systematic Review of Implementation Challenges in Public E-Procurement

    Pages 46-58

    Mohungoo, Idah (et al.)

Buy this book

eBook $89.00
price for USA in USD (gross)
  • ISBN 978-3-030-45002-1
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $124.00
price for USA in USD
  • ISBN 978-3-030-45001-4
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Responsible Design, Implementation and Use of Information and Communication Technology
Book Subtitle
19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6–8, 2020, Proceedings, Part II
Editors
  • Marié Hattingh
  • Machdel Matthee
  • Hanlie Smuts
  • Ilias Pappas
  • Yogesh K. Dwivedi
  • Matti Mäntymäki
Series Title
Information Systems and Applications, incl. Internet/Web, and HCI
Series Volume
12067
Copyright
2020
Publisher
Springer International Publishing
Copyright Holder
IFIP International Federation for Information Processing
eBook ISBN
978-3-030-45002-1
DOI
10.1007/978-3-030-45002-1
Softcover ISBN
978-3-030-45001-4
Edition Number
1
Number of Pages
XXIII, 467
Number of Illustrations
28 b/w illustrations, 53 illustrations in colour
Topics

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