Improving Healthcare Services

Coproduction, Codesign and Operations

Authors: Williams, Sharon J., Caley, Lynne

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  • Integrates coproduction with improving healthcare operations
    Illustrates the application of coproduction models with theoretical frameworks and illustrative case research
    Provides agenda for future research in order to progress theory and practice within this emerging field

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eBook $44.99
price for USA in USD
  • ISBN 978-3-030-36498-4
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Hardcover $59.99
price for USA in USD
  • ISBN 978-3-030-36497-7
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  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
Softcover $59.99
price for USA in USD
  • ISBN 978-3-030-36500-4
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
About this book

Building on co-author Sharon Williams’ previous title Improving Healthcare Operations, this book examines the role of co-design and coproduction in health and social care. Extending current thinking on coproduction in healthcare and how this can be operationalised, this book opens a discussion around how it can contribute to improvement. Providing a number of case studies, it links previous public service management, operations management and supply chain management research by extending and translating these core design and improvement principles into health and social care. Considering the wider role of patients, communities and other stakeholders it will challenge and develop existing thinking in relation to co-design, coproduction and redesign of services.

About the authors

Sharon Williams is Professor and Lead of the Swansea Centre for Improvement and Innovation at the College of Human & Health Sciences, Swansea University, UK. Previously, she was an Improvement Science Fellow sponsored by the Health Foundation. Before joining Swansea Sharon was a lecturer in Logistics and Operations Management at Cardiff Business School, UK, and a senior member of the Clinical Systems Improvement team at Warwick University Medical School, UK. Her research looks at co-production and the design of patient care pathways using improvement and redesign techniques originating largely from other sectors.

 

Lynne Caley has worked as an independent consultant for the past 14 years primarily in the field of improvement science, with a particular interest in evaluation and measurement. She has a first degree in economics from Cambridge and a doctorate from University of Sussex, UK; her thesis was concerned with work-related learning. Before becoming a consultant Lynne worked with and for the Universities of Cambridge, Warwick, Leeds and Swansea.  Until recently Lynne was a Trustee of the Clinical Human Factors Group, and she maintains a deep interest in patient safety and human factors relevant to the delivery of safe healthcare.

Table of contents (9 chapters)

Table of contents (9 chapters)

Buy this book

eBook $44.99
price for USA in USD
  • ISBN 978-3-030-36498-4
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $59.99
price for USA in USD
  • ISBN 978-3-030-36497-7
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
Softcover $59.99
price for USA in USD
  • ISBN 978-3-030-36500-4
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
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Bibliographic Information

Bibliographic Information
Book Title
Improving Healthcare Services
Book Subtitle
Coproduction, Codesign and Operations
Authors
Copyright
2020
Publisher
Palgrave Pivot
Copyright Holder
The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG
eBook ISBN
978-3-030-36498-4
DOI
10.1007/978-3-030-36498-4
Hardcover ISBN
978-3-030-36497-7
Softcover ISBN
978-3-030-36500-4
Edition Number
1
Number of Pages
XVII, 120
Number of Illustrations
7 b/w illustrations
Topics