Overview
- Integrates coproduction with improving healthcare operations
- Illustrates the application of coproduction models with theoretical frameworks and illustrative case research
- Provides agenda for future research in order to progress theory and practice within this emerging field
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Table of contents (9 chapters)
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Front Matter
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Back Matter
Keywords
About this book
Authors and Affiliations
About the authors
Sharon Williams is Professor and Lead of the Swansea Centre for Improvement and Innovation at the College of Human & Health Sciences, Swansea University, UK. Previously, she was an Improvement Science Fellow sponsored by the Health Foundation. Before joining Swansea Sharon was a lecturer in Logistics and Operations Management at Cardiff Business School, UK, and a senior member of the Clinical Systems Improvement team at Warwick University Medical School, UK. Her research looks at co-production and the design of patient care pathways using improvement and redesign techniques originating largely from other sectors.
Lynne Caley has worked as an independent consultant for the past 14 years primarily in the field of improvement science, with a particular interest in evaluation and measurement. She has a first degree in economics from Cambridge and a doctorate from University of Sussex, UK; her thesis was concerned with work-related learning. Before becoming a consultant Lynne worked with and for the Universities of Cambridge, Warwick, Leeds and Swansea. Until recently Lynne was a Trustee of the Clinical Human Factors Group, and she maintains a deep interest in patient safety and human factors relevant to the delivery of safe healthcare.Bibliographic Information
Book Title: Improving Healthcare Services
Book Subtitle: Coproduction, Codesign and Operations
Authors: Sharon J. Williams, Lynne Caley
DOI: https://doi.org/10.1007/978-3-030-36498-4
Publisher: Palgrave Pivot Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020
Hardcover ISBN: 978-3-030-36497-7Published: 22 February 2020
Softcover ISBN: 978-3-030-36500-4Published: 22 February 2021
eBook ISBN: 978-3-030-36498-4Published: 21 February 2020
Edition Number: 1
Number of Pages: XVII, 120
Number of Illustrations: 7 b/w illustrations