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The Spatial and Temporal Dimensions of Interactions

A Case Study of an Ethnic Grocery Shop

Palgrave Macmillan

Authors:

  • Analyses social encounters as social actions taking place in sites of engagement and accomplished through diverse semiotic means

  • Adopts a specific approach, framed by the Mediated Discourse Analysis (MDA) principles initially formulated by Ron Scollon and his followers

  • Explores empirical material including on-site observations, audio recordings, photographs and interviews to investigate social and semiotic practices

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Table of contents (8 chapters)

  1. Front Matter

    Pages i-xv
  2. The Framing of Service Encounters

    • Dariush Izadi
    Pages 1-33
  3. Studying Service Encounters

    • Dariush Izadi
    Pages 35-86
  4. Authenticity in Interaction

    • Dariush Izadi
    Pages 119-142
  5. The Construction of Identity in Interaction

    • Dariush Izadi
    Pages 143-176
  6. Linguistic and Spatial Practices in the Shop

    • Dariush Izadi
    Pages 177-202
  7. Narratives

    • Dariush Izadi
    Pages 203-234
  8. Conclusion: Mediated Action in the Shop

    • Dariush Izadi
    Pages 235-256
  9. Back Matter

    Pages 257-261

About this book

“This book provides a significant contribution to the discursive analysis of service encounters. It demonstrates, in a very elegant way and based on a solid empirical investigation, how mediated discourse analysis may be enacted to describe and understand the social and cultural practices associated with space, time, ethnicity and identity construction. A must-read for researchers and practitioners interested in language use in professional contexts.”

-- Laurent Filliettaz, University of Geneva, Switzerland

“This book contains one of the most thorough and productive applications of the theoretical and analytical apparatus of mediated discourse analysis I have come across, demonstrating how the moment-by-moment ways that people appropriate discourse to perform mundane daily activities such as shopping contribute to the broader maintenance of social identities and communities. The analysis is meticulously undertaken and communicated in clear, elegant prose. This book will be of interest to anyone working in the field of discourse studies."

-- Rodney Jones, University of Reading, UK


This book investigates the social practices of service encounters in the context of a typical Persian shop in Sydney. Although by nature goal-oriented speech events, the book posits that service encounters are not simply limited to achieving business transactions, but that they incorporate a range of social and discursive practices. Analysing ethnographic data using the frameworks of Mediated and Multimodal Discourse Analysis, the author explores how people use everyday activities to enact social and cultural identities, construct linguistic authenticity, and maintain strong economic ties to the community. It will be of interest to scholars and students of the sociolinguistics of ethnic/ minority sites and urban spaces.



Dariush Izadi holds a PhD in Sociolinguistics and teaches Language and Linguistics Research Methods, Sociolinguistics, Discourse Analysis and TESOL Units at Western Sydney University, Australia. In his work, he applies mediated discourse and nexus analysis to investigate practices and methods through which participants accomplish their actions in social settings.

Reviews

“Izadi’s book provides a refreshing perspective on service encounters at a Persian grocery in Sydney, Australia. … His book adds to the growing body of research adopting action-centered, multimodal perspectives on social interaction, illustrating how these approaches provide a different, more comprehensive understanding of Goffman’s question ‘what is it that is going on here’ in social interaction.” (Freek Olaf De Groot, Language in Society, Vol. 50 (4), 2021)

Authors and Affiliations

  • Western Sydney University, Sydney, Australia

    Dariush Izadi

About the author

Dariush Izadi holds a PhD in Sociolinguistics and teaches Language and Linguistics Research Methods, Sociolinguistics, Discourse Analysis and TESOL Units at Western Sydney University, Australia. In his work, he applies mediated discourse and nexus analysis to investigate practices and methods through which participants accomplish their actions in social settings.


Bibliographic Information

  • Book Title: The Spatial and Temporal Dimensions of Interactions

  • Book Subtitle: A Case Study of an Ethnic Grocery Shop

  • Authors: Dariush Izadi

  • DOI: https://doi.org/10.1007/978-3-030-19584-7

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Social Sciences, Social Sciences (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s) 2020

  • Hardcover ISBN: 978-3-030-19583-0Published: 12 August 2019

  • Softcover ISBN: 978-3-030-19586-1Published: 13 August 2020

  • eBook ISBN: 978-3-030-19584-7Published: 30 July 2019

  • Edition Number: 1

  • Number of Pages: XV, 261

  • Number of Illustrations: 48 b/w illustrations

  • Topics: Sociolinguistics, Discourse Analysis, Ethnography, Intercultural Communication, Semiotics

Buy it now

Buying options

eBook USD 49.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 64.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 99.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access