Global Diversity Management

1. Front Matter

   Pages i-xvii

   PDF

2. Introduction to the Challenges of International Diversity Management

   • Fiona Bartels-Ellis, Mustafa F. Özbilgin, Paul Gibbs

   Pages 1-8

3. Thinking About and Doing Large-Scale Projects

   1. Front Matter

      Pages 9-9

      PDF

   2. What Do We Know About the Implementations of Equality, Diversity and Inclusion in the Workplace?

      • Alison Scott-Baumann, Paul Gibbs, Alex Elwick, Kate Maguire

      Pages 11-23

   3. Global Diversity Management

      • Mustafa F. Özbilgin

      Pages 25-39

   4. Narrative Inquiry

      • Kate Maguire, Alison Scott-Baumann

      Pages 41-53

   5. Five Nations: A Diversity Study

      • Alex Elwick, Paul Gibbs, Kate Maguire, Alison Scott-Baumann

      Pages 55-77

4. Part II

   1. Front Matter

      Pages 79-80

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   2. What Makes You Successful at Diversity Management? A Personal Journey

      • Ágota Bíró

      Pages 81-86

   3. Diversity in Global Management

      • Patti Boulaye

      Pages 87-92

   4. The Theatre of the Classroom: A Work in Progress. How Can I Meet the Needs of Everyone in the Class When I Also Have to Deal with the Pupils with Problems?

      • David Crabtree

      Pages 93-101

   5. Training on and Exploring Cultural Approaches to Disability

      • Simon Minty

      Pages 103-109

   6. Tales from the Front

      • Wayne Mullen

      Pages 111-120

   7. Diversity in a Global Financial Organisation

      • Asif Sadiq MBE

      Pages 121-127

   8. How to Start an Emotion-Reflective Journey

      • Kathrin Tietze

      Pages 129-135

   9. Making the Creative Case for Diversity Across Arts and Culture: An Outsider Looking in

      • Abid Hussain

      Pages 137-143

   10. Promoting Cultural Awareness: A Means of Managing Global Diversity

       • Doirean Wilson

       Pages 145-157

5. Conclusion

   1. Front Matter

      Pages 159-159

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   2. At the Core of Diversity Is Compassion

      • Paul Gibbs

      Pages 161-171

   3. A Reflection on Compassion

      • Jason De Santolo

      Pages 173-174

This book explores how global organisations and institutions manage Equality, Diversity and Inclusion (EDI) across their operations and within different cultural and value settings. It blends empirical evidence from collaborative research with original practical insights.

In addition, the book demonstrates how the idea of narratives can be used as an approach to achieving EDI goals, presenting powerful stories on EDI implementation and challenges stemming from EDI-related abuses. Taken together, the book’s respective chapters depict the complexity of EDI in a nuanced way, reflecting the disparate realities of those involved in its implementation. The combination of academic research and insights from practitioners in the field give the book a unique position in the global management literature on EDI, while also yielding a wealth of valuable lessons and conclusions.

• Diversity management in organizations
• Narrative approaches to diversity management
• Diversity management case studies
• Challenges to diversity management and inclusion
• Diversity and conflict management
• Implementation of diversity initiatives
• Anthropological insights into diversity management
• Cultural experiential learning

• Brunel University London, Middlesex, UK

  Mustafa F. Özbilgin

• British Council, London, UK

  Fiona Bartels-Ellis

• Middlesex University, Cambridge, UK

  Paul Gibbs

​Mustafa F. Özbilgin is Professor of Organisational Behaviour at Brunel Business School, London (UK). He also holds two international positions: Co-Chair Management of Diversity at the University of Paris Dauphine and Visiting Professor of Management at Koç University in Istanbul. His research focuses on equality, diversity and inclusion at work from comparative and relational perspectives. His work has a focus on changing policy and practice in equality and diversity at work. He is an engaged scholar, driven by values of workplace democracy, equality for all, and humanisation of work. He is serving as the editor-in-chief of the European Management Review (EMR), the official journal of the European Academy of Management (EURAM) since 2014. He has authored and edited 18 books and published over 200 papers in academic journals such as the Academy of Management Review, Academy of Management Learning and Education, British Journal of Management, Journal of Vocational Behavior, Human Resource Management, Human Relations, Gender Work and Organization, and Social Science and Medicine among others. 



Dr Fiona Bartels-Ellis OBE is Head of Equal Opportunity and Diversity at the British Council where she sets and drives the strategic direction of the organisation’s work across its offices in 110 countries in support of its cultural relations activities. In June 2005, Dr. Bartels-Ellis was awarded an OBE in the Queen’s Birthday Honours for her work on equality and diversity. In July 2008 she won the Ghana Professional Achievers (GPA) Award for humanitarian services to the UK and Ghana, and in 2009 the Peter Robertson Award for Equality and Diversity Champions by ORC Worldwide.




Paul Gibbs is Director of Education Research at the University of Middlesex (UK). He is a professor of the University, founder of the Centre for Education Research and Scholarship and an Distinguished  Professor at the Open University in Hong Kong.  His recent work led to two books: one on Transdisciplinary Higher Education and one on Happiness.  He is the series editor of two Springer book series: 'SpringerBriefs on Key Thinkers in Education' and 'Debating Higher Education: Philosophical Perspectives'. Prof. Gibbs is also the series editor of Praxis in Education with Bloomsbury Press.  

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