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Introduction to Product/Service-System Design

Editors: Sakao, Tomohiko, Lindahl, Mattias (Eds.)

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  • Addresses both product design and service design in the same volume
  • Provides a comprehensive examination of all aspects of PSS rather than a select few
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  • ISBN 978-1-84882-909-1
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Hardcover $249.99
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Softcover $219.99
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  • ISBN 978-1-4471-5786-1
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About this book

The growing need for companies to address service design, as well as product design, in an integrated manner is becoming increasingly important across a number of industries. Product/Service System (PSS) is a promising business model that companies can use to increase their sustainability in a mature economy. Introduction to Product/Service-System Design contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences from throughout Europe and Japan.

Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. As any PSS design should, in principle, address the offering, the customer or user, and the provider, the book is arranged according to these three dimensions, providing detailed information on how to incorporate such themes into a working design. The book’s focus on design is also evident in the discussion of how to anticipate and utilise the various dynamics within each dimension.

Introduction to Product/Service-System Design will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses related to mechanical design, industrial marketing or economics, and production engineering.

About the authors

Tomohiko Sakao has been professor at the Department of Management and Engineering at Linköping University in Sweden since 2007. He received his PhD in precision machinery engineering from the University of Tokyo in 1998. He was a researcher at Mitsubishi Research Institute, Inc., Japan, from 1998 to 2005, and conducted research as a guest researcher at the Institute for Product Development and Machine Elements, Darmstadt University of Technology, from 2005 to 2007. He has been a visiting researcher at Research into Artifacts, Center for Engineering, the University of Tokyo, Japan, since 2002. He has been a lecturer of a dissemination program of environmental business by the Ministry of Economy, Trade, and Industry in Japan since 2004. He is a member of the steering committee in the International Product/Service-System Design Research Community. His areas of work include industrial management, environmental engineering, and intelligent machinery.

Mattias Lindahl has been assistant professor in environmental technology and management at the Department of Mechanical Engineering at Linköping University, Sweden, since 2003. He received his PhD in industrial engineering in management from the University of Kalmar in 2005. Prior to that he worked as a research engineering at the university's Department of Technology and at Kalmar Energi AB. His research areas include eco-design; integrated product and service engineering; product development; product service systems; and service engineering.

Table of contents (12 chapters)

Table of contents (12 chapters)
  • PSS Layer Method – Application to Microenergy Systems

    Pages 3-30

    Müller, Patrick (et al.)

  • Life-Cycle Perspectives of Product/Service-Systems: In Design Theory

    Pages 31-49

    Sundin, Erik

  • Life-Cycle Perspectives of Product/Service-Systems: Practical Design Experiences

    Pages 51-70

    Sundin, Erik

  • Systematic Generation of PSS Concepts Using a Service CAD Tool

    Pages 71-91

    Komoto, Hitoshi (et al.)

  • Value Creation in PSS Design Through Product and Packaging Innovation Processes

    Pages 93-109

    Olsson, Annika (et al.)

Buy this book

eBook $169.00
price for USA in USD (gross)
  • ISBN 978-1-84882-909-1
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $249.99
price for USA in USD
  • ISBN 978-1-84882-908-4
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.
Softcover $219.99
price for USA in USD
  • ISBN 978-1-4471-5786-1
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Introduction to Product/Service-System Design
Editors
  • Tomohiko Sakao
  • Mattias Lindahl
Copyright
2009
Publisher
Springer-Verlag London
Copyright Holder
Springer-Verlag London
eBook ISBN
978-1-84882-909-1
DOI
10.1007/978-1-84882-909-1
Hardcover ISBN
978-1-84882-908-4
Softcover ISBN
978-1-4471-5786-1
Edition Number
1
Number of Pages
XXII, 279
Topics

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