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Quality Management in Reverse Logistics

A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains

  • Book
  • © 2013

Overview

Editors:
  1. Yiannis Nikolaidis

    1. Naoussa, Greece

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  • Modeling and quantitative methods give readers the tools to improve the supply chain process
  • A thorough description of QM tools and techniques allows readers to select those that are appropriate to their needs
  • Discussion of reverse logistics enables readers to apply this new scope to their work
  • Includes supplementary material: sn.pub/extras

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Table of contents (8 chapters)

  1. Front Matter

    Pages i-xii
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  2. Reverse Logistics and QualityManagement Issues: State-of-the-Art

    • Yiannis Nikolaidis
    Pages 1-19

  3. A Quality Framework in Closed Loop Supply Chains: Opportunities for Value Creation

    • Umut Çorbacıoğlu, Erwin A. van der Laan
    Pages 21-37

  4. Standardization of the Reverse Logistics Process: Characteristics and Added Value

    • André Pirlet
    Pages 39-51

  5. A Framework for Evaluating the Social Responsibility Quality of Reverse Logistics

    • Ioannis E. Nikolaou, Konstantinos I. Evangelinos
    Pages 53-72

  6. Quality Assurance and Consumer Electronics Recycling

    • Robert Sroufe
    Pages 73-94

  7. Quality Assurance in Remanufacturing with Sensor Embedded Products

    • Onder Ondemir, Surendra M. Gupta
    Pages 95-112

  8. An RFID Integrated Quality Management System for Reverse Logistics Networks

    • Anjali Awasthi, S. S. Chauhan
    Pages 113-129

  9. Cases of Damage in Third-Party Logistics Businesses

    • Berrin Denizhan, K. Alper Konuk
    Pages 131-155

  10. Back Matter

    Pages 157-158
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Keywords

About this book

Quality Management in Reverse Logistics intends to develop, collect, examine and evaluate a number of quality management (QM) tools and techniques, which can be applied in practice in order to understand, review and improve any closed-loop supply chain process. In other words, the book aims to examine the existing relationship between various well-developed and thoroughly studied quality issues, such as QM, quality assurance, standardization of processes and statistical quality control and the emerging research area of reverse logistics. Quality Management in Reverse Logistics contains modeling and quantitative methods that could be used by practitioners and academics in the reverse logistics industry, as well as a thorough description of QM tools and techniques. The book leads the potential reader to broaden their scope of thinking and acting in the new, promising area of reverse logistics, where QM can be applied.

Reviews

“The focus of this edited volume is to study and appraise quality management tools and methodologies, as well as its applications in the supply chain process. … The book includes many useful topics and techniques for practitioners and researchers equally. It can be served as a reference guide, and is expected to advance the knowledge in the field of reverse logistics, where quality management can be applied.” (S. E. Ahmed, Technometrics, Vol. 56 (4), November, 2014)

Editors and Affiliations

  • Naoussa, Greece

    Yiannis Nikolaidis

About the editor

Yiannis Nikolaidis earned his PhD from the Department of Mechanical Engineering, Polytechnic School, Aristotle University of Thessaloniki in 2001. He is currently an assistant professor at University of Macedonia, where his main research area is Quality Management (QM) which contributes greatly to the improvement of product and service quality and to the reduction of quality costs not only of forward manufacturing processes but also of reverse logistics.

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