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  • Textbook
  • © 2012

Doing Design Ethnography

  • The first dedicated practical text to explore the ethnomethodological perspective on ethnography
  • Written by high-profile practitioners with over 50 years of combined practical experience
  • Presented in 10 self-contained chapters, each accompanied by a set of Practical Guidelines explaining how to conduct ethnography in a design context

Part of the book series: Human–Computer Interaction Series (HCIS)

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Table of contents (10 chapters)

  1. Front Matter

    Pages i-vii
  2. Précis

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 1-5
  3. Ethnography and Systems Design

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 7-19
  4. Our Kind of Sociology

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 21-41
  5. Finding the Animal in the Foliage

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 43-66
  6. Dispensing with Method

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 67-87
  7. Doing Fieldwork

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 89-109
  8. Analysing the Ethnographic Record

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 111-133
  9. Informing Design

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 135-158
  10. Some Common Misunderstandings, Objections and Complaints

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 159-181
  11. Design Ethnography in a Nutshell

    • Andrew Crabtree, Mark Rouncefield, Peter Tolmie
    Pages 183-205

About this book

Ethnography is now a fundamental feature of design practice, taught in universities worldwide and practiced widely in commerce. Despite its rise to prominence a great many competing perspectives exist and there are few practical texts to support the development of competence. Doing Design Ethnography elaborates the ethnomethodological perspective on ethnography, a distinctive approach that provides canonical 'studies of work' in and for design. It provides an extensive treatment of the approach, with a particular slant on providing a pedagogical text that will support the development of competence for students, career researchers and design practitioners. It is organised around a complementary series of self-contained chapters, each of which address key features of doing the job of ethnography for purposes of system design. The book will be of broad appeal to students and practitioners in HCI, CSCW and software engineering, providing valuable insights as to how to conduct ethnography and relate it to design.

Reviews

From the reviews:

“The book is aimed at practitioners and students … . the book does actually include some good practical tips on approaches and tools for gaining access to a work situation, gaining trust and approval of users and recording observations. … I found Doing Design Methodology to be a deep book, grounded in the considerable experience of the authors. A real attempt is made, through the recursive structure … to get across a clear vision for a particular brand of ethnography.” (Paul Matthews, Informer, November, 2012)

Authors and Affiliations

  • School of Computer Science, University of Nottingham, Nottingham, United Kingdom

    Andrew Crabtree, Peter Tolmie

  • School of Computing and Communications, Lancaster University, Lancaster, United Kingdom

    Mark Rouncefield

Bibliographic Information

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access