Organizational Information Systems in the Context of Globalization

1. Front Matter

   Pages i-xiii

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2. Perspectives and Challenges of Organizational Information Systems in the Context of Globalization

   1. Perspectives and Challenges of Organizational Information Systems in the Context of Globalization

      • Mikko Korpela, Ramiro Montealegre, Angeliki Poulymenakou

      Pages 1-15

3. Work Practices and Their Transformation

   1. Front Matter

      Pages 17-17

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   2. ICTs Supporting Targetmania

      • Kathy McGrath

      Pages 19-34

   3. Counter Networks, Communication and Health Information Systems

      • Emílio Luís Mosse, Sundeep Sahay

      Pages 35-51

   4. Coordinating Work with Groupware

      • Jens Kaaber Pors, Jesper Simonsen

      Pages 53-68

   5. CRM in Call Centres

      • Helen J. Richardson

      Pages 69-83

   6. Back to Basics

      • Robert Tucker, Niki Panteli

      Pages 85-98

4. Organizations, Corporations and Institutions

   1. Front Matter

      Pages 99-99

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   2. Have You Got Anything to Declare?

      • Mariyam S. Adam, Michael D. Myers

      Pages 101-115

   3. Innovation Theories in Retrospect

      • Nabeel A. Y. Al-Qirim

      Pages 117-137

   4. Organizational and National Issues of an ERP Implementation in a Portuguese Company

      • Jose Esteves, Joan Pastor, João Carvalho

      Pages 139-153

   5. ICTs and Organizational Control Across Cultures

      • Wei Liu, Chris Westrup

      Pages 155-168

   6. On the Implementation of an Information System in the Mozambican Context

      • Esselina Macome

      Pages 169-184

   7. Implementing Global Information Technology Product in a Localized Context

      • Gary S. C. Pan, Shan L. Pan, Xin-Xin Chen, Donal Flynn

      Pages 185-198

5. ICT Industries and Systems Development

   1. Front Matter

      Pages 199-199

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   2. The Process of Offshore Software Development

      • Aini Aman, Brian Nicholson

      Pages 201-216

   3. China Telecommunications Transformation in Globalization Context

      • Ping Gao, Kalle Lyytinen

      Pages 217-233

   4. Factors Influencing Ireland’s Software Industry

      • Ciara Heavin, Brian Fitzgerald, Eileen M. Trauth

      Pages 235-252

   5. Russian High-Speed Software Development

      • Jan Pries-Heje, Richard Baskerville, Galina Ianshina Hansen

      Pages 253-269

Organizational Information Systems in the Context of Globalization exemplifies the role of social theory in approaching ICT utilization challenges in a globalization context. The debates raised on implementation, policy, organizations and organizing, and social dynamics, increase our awareness of the diversity of perspectives we need to delve into when framing the role of ICTs in the globalization agenda. The equal representation of managerial and non-managerial decision making contexts alerts us to the fact that ICTs should not be considered only as a corporate wealth creation prerogative.
This book contains the selected proceedings of the Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization, sponsored by the International Federation for Information Processing (IFIP) and held in Athens, Greece in June 2003.

• E-Government
• Electronic Commerce
• Groupware
• Offshore
• business
• development
• global economy
• globalization
• information processing
• information system
• innovation
• management
• organization
• organizations

• University of Kuopio, Finland

  Mikko Korpela

• University of Colorado at Boulder, USA

  Ramiro Montealegre

• Athens University of Economics and Business, Greece

  Angeliki Poulymenakou

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